Mercedes-Benz of Tampa

2014 Mercedes-Benz Sprinter Recall

Mercedes-Benz Sprinter Recall service at Mercedes-Benz of Tampa in Tampa, FL

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Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Air Bag

FREE3 OPEN RECALLS

NHTSA campaign 19V004000 · 88,388 vehicles affected

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute hum

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Corrective Action

DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall is expected to begin March 29, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Air Bag3

FREE3 OPEN RECALLS

NHTSA campaign 19V004000 · 88,388 vehicles affected

Defect

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Corrective Action

Equipment1

FREE1 OPEN RECALL

NHTSA campaign 17V786000 · 550 vehicles affected

Defect

Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Corrective Action

Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall is expected to begin January 2, 2018. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-271-0773, or online at www.kidde.com and click on Product Safety Recall" for more information.

Diesel Engine1

FREE1 OPEN RECALL

NHTSA campaign 14V764000 · 8,279 vehicles affected

Defect

Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

Consequence

Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

Corrective Action

Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.

Other1

FREE1 OPEN RECALL

NHTSA campaign 14V677000 · 100 vehicles affected

Defect

Morgan Olson Corporation (Morgan Olson) is recalling certain model year 2014 Sprinter 2500 vehicles manufactured May 30, 2014, to August 1, 2014. The affected vehicles may have an aluminum document holder installed in the cab side of the load area partition that an unbelted occupant may strike in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 201, Occupant Protection in Interior Impact.

Consequence

If the vehicle is involved in a crash, an unbelted occupant may strike the document holder, increasing their risk of injury.

Corrective Action

Morgan Olson will notify owners, and dealers will relocate the document holder, free of charge. The recall began on December 4, 2014. Owners may contact Morgan Olson customer service at 1-800-262-3437.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Mercedes-Benz Sprinter?

NHTSA has issued six recalls for the 2014 Mercedes-Benz Sprinter across the Air Bag, Equipment, Diesel Engine, and Other components.
Air Bag has three recalls involving passenger and driver inflators and air-bag control-unit protection.
Equipment has one recall involving certain Kidde fire extinguishers.
Diesel Engine has one recall involving a chain tensioner gasket oil leak.
Other has one recall involving an aluminum document holder that may injure an unbelted occupant.

How do I check if my 2014 Mercedes-Benz Sprinter has an open recall?

You can check your 2014 Mercedes-Benz Sprinter by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
Our team can confirm whether a manufacturer remedy remains open and explain the next step.

How much does a 2014 Mercedes-Benz Sprinter recall repair cost?

A qualifying 2014 Mercedes-Benz Sprinter recall repair is free at an authorized dealer.
The manufacturer specifies the remedy, and the authorized dealer performs it at no charge to the owner.

Can an independent shop fix a 2014 Mercedes-Benz Sprinter recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2014 Mercedes-Benz Sprinter at no charge.
An independent shop may handle other repairs, but recall remedies should be completed through the authorized dealer network.

Does an open recall affect the trade-in value of the 2014 Mercedes-Benz Sprinter?

Buyers and dealers check recall status, so an open recall can affect how a 2014 Mercedes-Benz Sprinter is evaluated; review our trade-in page and complete the free repair when applicable.
Resolving an open safety campaign gives the next evaluation a clearer service history.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recalls for the 2014 Mercedes-Benz Sprinter include air-bag inflators that may rupture and send metal fragments toward occupants, an air-bag control unit that may not support later deployment after an initial impact, and a diesel-engine gasket that may leak oil onto a hot surface or roadway. Certain fire extinguishers may clog or fail to activate properly, while an interior document holder may increase injury risk for an unbelted occupant. Waiting can leave a known safety concern unresolved. A free VIN check identifies whether your van needs a remedy, so do not delay if you received a notice or are uncertain about prior repairs.

Authorized Expertise in Tampa

Mercedes-Benz of Tampa provides authorized recall service for drivers throughout Tampa, FL, and nearby communities, including Carrollwood, West Tampa, Town 'n' Country, and Temple Terrace. Our factory-trained technicians use Mercedes-Benz manufacturer diagnostic tools and OEM parts to follow the correct remedy for your VIN. Eligible recall work is performed free of charge, giving you experienced support without paying for the manufacturer campaign. From air-bag concerns to diesel-engine repairs, Mercedes-Benz of Tampa can help clarify the campaign, inspect the vehicle, and complete the authorized remedy with care.

Simple Next Steps

Start with your Sprinter's VIN. You can check it through NHTSA.gov or contact Mercedes-Benz of Tampa for a free VIN check. If a recall is open, bring the vehicle to our service department and schedule service at a convenient time. Schedule an appointment even if you are unsure whether a previous owner completed the repair; our team can verify the campaign status before work begins. Recall remedies are performed at no charge when applicable, making prompt action straightforward. Call 813-543-8419 or visit us at 4400 N. Dale Mabry Hwy in Tampa, FL.