Mercedes-Benz of Tampa

2016 Mercedes-Benz S-Class Recall

Mercedes-Benz S-Class Recall service at Mercedes-Benz of Tampa in Tampa, FL

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Frequently asked questions

Recall Summary

8 recalls found · All repairs FREE

Structure

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoram

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Structure1

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Engine1

FREE1 OPEN RECALL

NHTSA campaign 19V787000 · 94 vehicles affected

Defect

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2017 Thomas Built Buses Saf-T-Liner HDX school buses manufactured April 28, 2010, to April 15, 2016. The affected vehicles have a transmission retarder that may increase coolant system pressure high enough to cause hose fatigue and lead to premature failure of the hose, resulting in a coolant leak inside the bus body.

Consequence

If the heater hose fails, hot coolant may leak inside the bus body increasing risk of injury to the passengers.

Corrective Action

DTNA will notify owners, and dealers will replace the heater hose, free of charge. An interim notice was mailed on July 6, 2016. The recall began on September 20, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-709.

Software2

FREE2 OPEN RECALLS

NHTSA campaign 15V652000 · 2,956 vehicles affected

Defect

Mercedes-Benz USA LLC (Mercedes-Benz) is recalling certain model year 2014 S63 AMG sedans and 2015-2016 S63 AMG 4Matic sedans and coupes manufactured May 14, 2013, to September 18, 2015. In the affected vehicles, due to a software error within the engine control unit, the vehicle may stall when coasting to a stop, such as at a traffic light.

Consequence

The vehicle stall may be interpreted by the driver to be a planned shut-down as part of the ECO-Start-function. However, the engine will not restart automatically after releasing the brake pedal, immobilizing the vehicle and increasing the risk of a crash.

Corrective Action

Mercedes-Benz will notify owners, and dealers will update the engine control unit software, free of charge. The recall BEGAN ON DECEMBER 2, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for this recall is 2015100003.

Headlight1

FREE1 OPEN RECALL

NHTSA campaign 16V760000 · 996 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 S550 Coupe 4MATIC, S63 AMG Coupe 4MATIC, S65 AMG Coupe and S63 AMG Convertible 4Matic vehicles manufactured September 3, 2015, to February 4, 2016. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamps

Consequence

If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in November 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Seat Belt1

FREE1 OPEN RECALL

NHTSA campaign 16V829000 · 672 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 S63 AMG Coupe, S65 AMG Coupe, S550 Coupe 4Matic, S63 AMG 4Matic Convertible, and S550 Convertible vehicles manufactured June 29, 2015, to March 15, 2016. The seat belt extenders on the affected vehicles may not retract as intended and may potentially break the event of a crash.

Consequence

In the event of a crash, if the seat belt extender does not retract and/or the extender breaks, the seat occupant may not be properly restrained, increasing their risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will update the control unit software, free of charge. The recall is expected to begin in mid-December 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Power Steering1

FREE1 OPEN RECALL

NHTSA campaign 16V899000 · 70 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.

Consequence

If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.

Corrective Action

MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall is expected to begin during February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Other1

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Mercedes-Benz S-Class?

NHTSA identifies eight recall records associated with the 2016 Mercedes-Benz S-Class information, involving Structure, Engine, Software, Headlight, Seat Belt, Power Steering, and Other components.
The two Software records address possible stalling and inaccurate emergency-call location information.
Other records describe possible front-panel detachment, lighting adjustment, seat-belt-extender, steering-assist, and heater-hose concerns.

How do I check if my 2016 Mercedes-Benz S-Class has an open recall?

You can check the VIN at NHTSA.gov or receive a free VIN check at the Mercedes-Benz of Tampa service department.
A VIN check confirms whether a recall applies to your exact vehicle and whether the remedy remains open.
For help, schedule service with our team.

How much does a 2016 Mercedes-Benz S-Class recall repair cost?

A 2016 Mercedes-Benz S-Class recall repair is free at an authorized dealer when the recall applies to the vehicle.
The manufacturer specifies the remedy, which may include inspection, a software update, or replacement of an affected part.
Bring your VIN so the service team can verify the open recall.

Can an independent shop fix a 2016 Mercedes-Benz S-Class recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Factory-trained technicians use manufacturer diagnostic tools and OEM parts for applicable Mercedes-Benz recall repairs.
Mercedes-Benz of Tampa can complete the remedy after checking your VIN.

Does an open recall affect the trade-in value of the 2016 Mercedes-Benz S-Class?

Buyers and dealers check recall status, so an open recall can affect the trade-in discussion until the manufacturer remedy is completed.
Resolve an applicable recall before discussing your vehicle's value when possible.
When ready, visit our trade-in page.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA recall information describes possible front-panel detachment that could create a road hazard, software that may cause stalling or send an inaccurate emergency location, and low-beam headlights that may reduce visibility. It also identifies seat-belt extenders that may fail in a crash, electric power steering that could lose assist and potentially increase fire risk, and an Engine record involving a heater-hose condition on certain buses. These conditions can affect crash avoidance, occupant protection, or emergency response. Waiting can leave a safety issue unresolved. A free VIN check at Mercedes-Benz of Tampa helps determine whether a specific recall applies.

Factory-Level Recall Care

Mercedes-Benz of Tampa provides authorized recall service for drivers in Tampa, FL, and nearby communities including Brandon, Clearwater, and St. Petersburg. Our factory-trained technicians follow the manufacturer remedy with Mercedes-Benz diagnostic tools and genuine OEM parts. Depending on the VIN, service may include an inspection, software update, panel replacement, headlight adjustment, seat-belt control update, or power-steering control-unit replacement. Applicable manufacturer safety recall remedies are performed at no charge to the owner. Visit us at 4400 N. Dale Mabry Hwy or call 813-543-8419 for confident, brand-specific service.

Start With a VIN Check

Begin by checking your VIN with NHTSA or Mercedes-Benz of Tampa. If a recall is open, bring your 2016 Mercedes-Benz S-Class to our service department so the team can verify the condition and complete the manufacturer remedy. If you are unsure whether a notice applies or whether earlier work was finished, schedule service anyway—the VIN check is free. Online booking makes it simple to choose a convenient visit, and our team can explain the next step before work begins. Schedule service today and address safety concerns with reassurance.