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Mercedes-Benz of Tampa
Mercedes-Benz G-Class Recall service at Mercedes-Benz of Tampa in Tampa, FL
SCHEDULE NOWFrequently asked questionsNHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 20V247000 · 6,659 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 G550 and G63 vehicles. The embossed lock symbol for the child safety lock on the rear doors may indicate the incorrect lock status of the child safety lock.
Consequence
If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will install a label on the rear doors with the correct operating direction, free of charge. The recall began June 26, 2020. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2020050034.
NHTSA campaign 20V090000 · 6,300 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 G550 4MATIC and G63 AMG 4MATIC vehicles. An electrical resistor within the differential locking module may malfunction, interrupting communication between the control unit and the differential locking actuator, possibly resulting in the deactivation of the Electronic Stability Program (ESP) and Anti-lock Brake System (ABS) while driving.
Consequence
Deactivation of the vehicle stability control system or anti-lock brakes may increase the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect the differential locking modules and replace them as necessary, free of charge. The recall began August 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070005.
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 20V247000 · 6,659 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 G550 and G63 vehicles. The embossed lock symbol for the child safety lock on the rear doors may indicate the incorrect lock status of the child safety lock.
Consequence
If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will install a label on the rear doors with the correct operating direction, free of charge. The recall began June 26, 2020. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2020050034.
NHTSA campaign 20V090000 · 6,300 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 G550 4MATIC and G63 AMG 4MATIC vehicles. An electrical resistor within the differential locking module may malfunction, interrupting communication between the control unit and the differential locking actuator, possibly resulting in the deactivation of the Electronic Stability Program (ESP) and Anti-lock Brake System (ABS) while driving.
Consequence
Deactivation of the vehicle stability control system or anti-lock brakes may increase the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect the differential locking modules and replace them as necessary, free of charge. The recall began August 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070005.
5 common questions answered
NHTSA's three recalls address risks that should not be postponed. Electrical System Software may cause the emergency call system to communicate the wrong vehicle location after a crash, potentially delaying help. A Label issue may make the rear-door child safety lock appear to be in the wrong position, allowing an unrestrained child to open the door. A Brake recall may allow a differential locking module fault to deactivate the Electronic Stability Program and Anti-lock Brake System while driving, increasing crash risk. Even if your G-Class feels normal, these conditions may not produce an obvious warning. A prompt VIN check confirms whether a manufacturer remedy is needed and helps you avoid unnecessary exposure to these safety concerns.
Mercedes-Benz of Tampa provides authorized recall support for drivers in Tampa, FL, and nearby communities such as Clearwater, Brandon, Riverview, Wesley Chapel, and St. Petersburg. Our factory-trained technicians follow Mercedes-Benz procedures and use manufacturer diagnostic tools to identify the correct VIN-specific remedy. When parts are required, the team uses OEM components, while software updates and inspections follow the manufacturer’s instructions. Recall repairs are completed at no charge to the owner when they are the applicable manufacturer remedy. Visit Mercedes-Benz of Tampa at 4400 N. Dale Mabry Hwy or call 813-543-8419 for help confirming your recall status and arranging the right service visit.
Begin by locating your G-Class VIN and asking our service team to check for open recalls. If a recall appears, bring the vehicle to Mercedes-Benz of Tampa so a factory-trained technician can perform the specified remedy. If you are unsure whether a prior repair was completed or whether your vehicle is included, schedule service anyway—the VIN check is free and provides a clear answer. You can schedule service online, call 813-543-8419, or visit us in Tampa. Acting promptly is the reassuring choice: it confirms your status and helps resolve safety-related concerns without a repair charge.
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