Mercedes-Benz of Tampa

2013 Mercedes-Benz Sprinter Recall

Mercedes-Benz Sprinter Recall service at Mercedes-Benz of Tampa in Tampa, FL

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Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Air Bag

FREE3 OPEN RECALLS

NHTSA campaign 18V032000 · 17,413 vehicles affected

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidi

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Corrective Action

DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall is expected to begin in March 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Air Bag3

FREE3 OPEN RECALLS

NHTSA campaign 18V032000 · 17,413 vehicles affected

Defect

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Corrective Action

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Mercedes-Benz Sprinter?

NHTSA has issued three recalls for the 2013 Mercedes-Benz Sprinter, all involving the air bag component.
They address the passenger frontal air bag inflator, air bag control unit protection, and driver frontal air bag inflator.

How do I check if my 2013 Mercedes-Benz Sprinter has an open recall?

You can check the VIN at NHTSA.gov or receive a free VIN check at our service department.
Mercedes-Benz of Tampa can explain an open campaign and the applicable manufacturer remedy.

How much does a 2013 Mercedes-Benz Sprinter recall repair cost?

A 2013 Mercedes-Benz Sprinter recall repair costs nothing when completed by an authorized dealer under the manufacturer campaign.
The specified air bag remedies are performed at no charge to the owner.

Can an independent shop fix a 2013 Mercedes-Benz Sprinter recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized dealer has the manufacturer procedures, diagnostic equipment, and parts needed for the recall repair.

Does an open recall affect the trade-in value of the 2013 Mercedes-Benz Sprinter?

Buyers and dealers check recall status, so an open recall can affect the trade-in process; visit our trade-in page to get started.
Completing an eligible recall remedy can help document that the safety campaign was addressed.

Recall Service & Dealership Highlights

Address Air Bag Risks

NHTSA identifies three air bag recalls for the 2013 Mercedes-Benz Sprinter. A passenger air bag inflator may explode and send sharp metal fragments into the cabin. A missing reinforcement plate and protective bracket may allow the air bag control unit to stop functioning after an initial impact, potentially preventing additional air bags from deploying. A driver air bag inflator may also rupture because of excessive internal pressure, sending metal fragments toward occupants. These conditions can increase injury risk in a crash. Waiting leaves a known safety concern unresolved, so a prompt VIN check and authorized inspection are important even if the vehicle appears to operate normally.

Authorized Tampa Support

Mercedes-Benz of Tampa uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to address eligible recall campaigns correctly. The manufacturer-specified air bag remedies are performed at no charge to the owner when the campaign applies. Located at 4400 N. Dale Mabry Hwy in Tampa, FL, our dealership serves drivers throughout Tampa and nearby communities seeking authorized Mercedes-Benz service. Our team can check the VIN, explain the repair, and help coordinate the visit. Choose Mercedes-Benz of Tampa for direct access to the procedures and equipment designed for your Sprinter’s safety system.

Simple Steps to Get Started

Start by checking the Sprinter’s VIN through NHTSA.gov or contacting our service department for a free check. If a campaign is open, bring the vehicle to Mercedes-Benz of Tampa so our team can confirm the condition and complete the manufacturer remedy. You can schedule service even if you are unsure whether earlier work was completed; the VIN check is free and helps clarify next steps. If you received a notice, do not delay. Our advisors can answer questions, arrange an appointment, and help you move forward with confidence.