Mercedes-Benz of Tampa

2014 Mercedes-Benz SLS AMG GT Recall

Mercedes-Benz SLS AMG GT Recall service at Mercedes-Benz of Tampa in Tampa, FL

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Air Bag

FREE2 OPEN RECALLS

NHTSA campaign 19V010000 · 288,779 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or Zone A." A

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Corrective Action

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. An interim letter is being mailed from February 1, 2019 through March 8, 2019. A second letter will be sent when parts are available. Owners may contact MBUSA customer service at 1-800-367-6372.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Mercedes-Benz SLS AMG GT?
  • The 2014 Mercedes-Benz SLS AMG GT has two NHTSA recalls, and both affect the air bag system: one involves the passenger frontal air bag module and one involves the driver's frontal air bag module.
  • The passenger air bag recall concerns an inflator that may explode and send sharp metal fragments toward occupants.
  • The driver air bag recall concerns an inflator that could rupture during deployment and send metal fragments toward the driver or other occupants.
How do I check if my 2014 Mercedes-Benz SLS AMG GT has an open recall?
  • You can check your 2014 Mercedes-Benz SLS AMG GT by VIN at NHTSA.gov or receive a free VIN check at the Mercedes-Benz of Tampa service department.
  • Our team can verify the vehicle’s recall status and identify the manufacturer remedy connected with the VIN.
  • If you are unsure whether recall work was completed, schedule an appointment for a VIN check.
How much does a 2014 Mercedes-Benz SLS AMG GT recall repair cost?
  • A 2014 Mercedes-Benz SLS AMG GT recall repair costs nothing when the manufacturer remedy is performed by an authorized dealer.
  • The applicable air bag module replacement is performed at no charge to the owner.
  • Ask our service team about service financing if you need to get service now and pay later for work outside the recall remedy.
Can an independent shop fix a 2014 Mercedes-Benz SLS AMG GT recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2014 Mercedes-Benz SLS AMG GT recall at no charge.
  • Mercedes-Benz of Tampa uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts for authorized recall service.
  • Bring your vehicle to our Tampa service department so the VIN and repair campaign can be confirmed.
Does an open recall affect the trade-in value of the 2014 Mercedes-Benz SLS AMG GT?
  • Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process clear and straightforward for a 2014 Mercedes-Benz SLS AMG GT.
  • Start the appraisal process through our trade-in page.
  • For safety-related concerns, complete the free VIN check before discussing your vehicle’s next step.

Recall Service & Dealership Highlights