Mercedes-Benz of Tampa

2016 Mercedes-Benz E-Class Recall

Mercedes-Benz E-Class Recall service at Mercedes-Benz of Tampa in Tampa, FL

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Frequently asked questions

Recall Summary

24 recalls found · All repairs FREE

Engine

FREE2 OPEN RECALLS

NHTSA campaign 15V505000 · 209 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M P" AMG

Consequence

If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.

Corrective Action

MBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer service at 1-201-573-5339.

Engine2

FREE2 OPEN RECALLS

NHTSA campaign 15V505000 · 209 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M P" AMG

Consequence

If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.

Corrective Action

Power Steering Assist2

FREE2 OPEN RECALLS

NHTSA campaign 16V899000 · 70 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.

Consequence

If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.

Corrective Action

MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall is expected to begin during February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Air Bag5

FREE5 OPEN RECALLS

NHTSA campaign 17V177000 · 51 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sed

Consequence

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Corrective Action

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Structure1

FREE1 OPEN RECALL

NHTSA campaign 17V246000 · 411 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 E300 and 2017 E300 4MATIC vehicles. The affected vehicles have a roof mounted spoiler that may not be properly attached and thus may detach while driving.

Consequence

If the roof-mounted spoiler detaches while driving, it can become a road hazard, increasing a risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the roof spoilers, replacing them as necessary, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Emergency Call eCall1

FREE1 OPEN RECALL

NHTSA campaign 19V787000 · 24,226 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Corrective Action

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Structure Roof and Pillars1

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoram

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Software1

FREE1 OPEN RECALL

NHTSA campaign 19V787000 · 24,226 vehicles affected

Defect

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Corrective Action

Front Suspension1

FREE1 OPEN RECALL

NHTSA campaign 18V272000 · 9,725 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curv

Consequence

The leaking oil in the presence of an ignition source can increase the risk of a fire.

Corrective Action

MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. Owners will be notified of the recall with an interim notification in June 2018. A second letter will be mailed when the remedy is available, currently expected to be in August 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Tire1

FREE1 OPEN RECALL

NHTSA campaign 17V828000 · 64 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 Mercedes GLE 550e 4MATIC vehicles. The tire pressure label on the B-pillar lists incorrect seating capacity and front and rear tire dimension information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FVMSS) number 101, Tire Selection and Rims.

Consequence

Applying incorrectly sized tires to the vehicle will affect the speedometer reading, which can increase the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the tire pressure label, replacing it, as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

Windshield2

FREE2 OPEN RECALLS

NHTSA campaign 17V655000 · 3,620 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.

Consequence

If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2017100011. Owners may contact MBUSA customer service at 1-877-496-3691.

Power Steering1

FREE1 OPEN RECALL

NHTSA campaign 17V241000 · 58,323 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water t

Consequence

If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. The recall is expected to begin in May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Control Arm1

FREE1 OPEN RECALL

NHTSA campaign 17V081000 · 37 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE350 4Matic, GLE350, GLE350 4Matic Bluetec, GL450 4Matic, and GLE450 Coupe 4Matic vehicles. In the affected vehicles, the bolt that connects the upper control arm and the axle stub may not have been properly tightened.

Consequence

The loose bolt may cause improper wheel tracking, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the tightness of the bolt connecting the upper control arm and the axle stub on the affected vehicles, replacing the upper control arm if necessary, free of charge. The recall is expected to begin in early March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Headlight1

FREE1 OPEN RECALL

NHTSA campaign 16V759000 · 2,215 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GLE 300d 4MATIC, GLE 350, GLE 350 4MATIC, and GLE 400 4MATIC vehicles manufactured October 14, 2015, to November 23, 2015. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamps

Consequence

If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in November 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Seat1

FREE1 OPEN RECALL

NHTSA campaign 16V602000 · 2 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 GLE Coupe 450 AMG 4Matic vehicles manufactured July 11, 2015, to July 25, 2015. The affected vehicles may be equipped with rear head restraints that may not stay locked in the upright position at very low temperatures.

Consequence

If the vehicle is involved in a crash in very low temperatures, the rear head restraints may not function as intended, increasing the risk of rearseat occupant injury.

Corrective Action

MBUSA will notify owners, and dealers will replace the rear head restraints, free of charge. The recall is expected to begin in October 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Seat Belt1

FREE1 OPEN RECALL

NHTSA campaign 16V442000 · 423 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 ML250, ML350, ML350 4Matic, ML400 4Matic, ML63 AMG, and 2016 GLE450 AMG 4Matic vehicles manufactured from April 27, 2015, through May 19, 2015. The affected vehicles may have had the right rear seatbelt anchor bolt incorrectly installed.

Consequence

In the event of a vehicle crash, the right rear seatbelt anchor bolt could fail to secure the passenger, increasing their risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will inspect and, if necessary, correct the installation of the right rear seat belt anchor bolt, free of charge. The recall began on July 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Electrical System Software1

FREE1 OPEN RECALL

NHTSA campaign 16V440000 · 5,826 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic Coupe vehicles manufactured December 10, 2014, to June 6, 2016. An error within the engine control unit (ECU) software may allow the engine to shut-down while the vehicle is braking, possibly confusing the driver into thinking the shut-down was planned due to the ECO start/stop function.

Consequence

If the engine shuts down unintentionally, there may be an increased risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will update the ECU software, free of charge. The recall began August 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Driveshaft1

FREE1 OPEN RECALL

NHTSA campaign 15V709000 · 52 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic coupes and GLE63 AMG S 4Matic coupes manufactured December 10, 2014, to April 29, 2015. The affected vehicles may be equipped with rear drive shaft bolt fasteners that may loosen and result in the rear drive shaft separating from the transmission or the rear axle differential.

Consequence

If the drive shaft separates, the vehicle will stall, increasing the risk of a vehicle crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the bolt fasteners, tightening them as necessary, free of charge. The recall is expected to begin in mid-November 2015. Owners may contact MBUSA customer service at 1-800-367-6372.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Mercedes-Benz E-Class?

NHTSA identifies 21 recall entries associated with the 2016 Mercedes-Benz E-Class and related configurations, involving Engine, Power Steering Assist, Air Bag, Structure, Emergency Call eCall, Structure Roof and Pillars, Software, Front Suspension, Tire, Windshield, Power Steering, Control Arm, Headlight, Seat, Seat Belt, Electrical System Software, and Driveshaft.
Applicability depends on the exact VIN and vehicle configuration.

How do I check if my 2016 Mercedes-Benz E-Class has an open recall?

You can check your VIN at NHTSA.gov or receive a free VIN check at the Mercedes-Benz of Tampa service department.
A VIN check confirms whether an open manufacturer campaign applies to your exact vehicle.

How much does a 2016 Mercedes-Benz E-Class recall repair cost?

A 2016 Mercedes-Benz E-Class recall repair costs nothing at an authorized dealer when the vehicle is covered by the manufacturer campaign.
Remedies may include inspection, replacement, or software updates.

Can an independent shop fix a 2016 Mercedes-Benz E-Class recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Mercedes-Benz of Tampa uses factory-trained technicians and manufacturer-directed procedures.

Does an open recall affect the trade-in value of the 2016 Mercedes-Benz E-Class?

Buyers and dealers check recall status, so completing an open remedy can help keep the trade-in process clear; visit our trade-in page to get started.
Recall status is verified by VIN.

Recall Service & Dealership Highlights

Protect Your Drive

NHTSA recall concerns connected with the 2016 Mercedes-Benz E-Class include engine seals that may contact hot components, software that could shut down the engine, and power-steering faults that may remove steering assistance. Air-bag concerns could affect deployment, cause unintended deployment, or expose occupants to inflator fragments. Other issues involve windshield bonding, detachable structure, inaccurate emergency-call location, suspension oil leakage, wheel tracking, lighting, restraints, tires, and driveshaft fasteners. A vehicle may feel normal while a safety defect remains unresolved. Waiting can increase exposure to fire, loss of control, delayed emergency response, or crash-related injury. A free VIN check is a sensible first step.

Factory-Backed Care

Mercedes-Benz of Tampa provides recall service with factory-trained technicians, manufacturer diagnostic tools, and OEM parts. When an open campaign applies, the manufacturer remedy is completed at no charge to the owner, whether the repair calls for inspection, replacement, or software programming. Our team serves Tampa, FL, and nearby Tampa Bay communities from 4400 N. Dale Mabry Hwy. We can clarify the NHTSA recall concern, identify the correct remedy, and help arrange your visit. Review current service specials, then schedule service with Mercedes-Benz of Tampa.

Start With a Free VIN Check

Have your VIN checked before assuming your 2016 Mercedes-Benz E-Class is clear. Mercedes-Benz of Tampa can verify open recalls, explain the manufacturer remedy, and coordinate the next step. Bring the vehicle to our Tampa service department, even if you are unsure whether a prior repair was completed. If a campaign applies, the authorized dealer remedy is performed at no charge. Do not postpone a safety-related inspection simply because no warning light is on. Use our online scheduler to schedule an appointment, or contact Mercedes-Benz of Tampa at 813-543-8419 for assistance.