4400 North Dale Mabry Highway, Directions Tampa, FL 33614
Mercedes-Benz of Tampa
Mercedes-Benz G-Class Recall service at Mercedes-Benz of Tampa in Tampa, FL
SCHEDULE NOWFrequently asked questionsNHTSA campaign 19V787000 · 24,226 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign 18V272000 · 9,725 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curv
Consequence
The leaking oil in the presence of an ignition source can increase the risk of a fire.
Corrective Action
MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. Owners will be notified of the recall with an interim notification in June 2018. A second letter will be mailed when the remedy is available, currently expected to be in August 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V713000 · 8,043 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 G550 4Matic, G63 AMG, and G65 AMG vehicles. A malfunction of the Electronic Stability Program (ESP), while Distronic Plus is engaged, may cause the engine to not reduce power, regardless of the vehicle's speed, driving situation or brake application.
Consequence
Increased braking effort and/or shifting to neutral would be needed to stop the vehicle, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will reprogram the ESP control unit software, free of charge. The recall began on December 6, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110012.
NHTSA campaign 17V250000 · 10,832 vehicles affected
Defect
Mercedes-Benz USA, LLC.(MBUSA) is recalling certain 2013-2016 G550 and G63 AMG vehicles and 2016 G65 AMG vehicles. The steering coupling may have been insufficiently tightened, resulting in the steering connection wearing.
Consequence
The steering coupling wear may cause a loss of steering, increasing the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will replace the steering coupling, free of charge. The remedy is currently unavailable. Interim notifications informing owners of the safety risk were mailed May 27, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V241000 · 58,323 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water t
Consequence
If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. The recall is expected to begin in May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V178000 · 26 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 G550 4MATIC and G63 AMG vehicles. In the affected vehicles, the cable that unlatches the door when the inner door handle is pulled may break if the door is difficult to release, such as could occur after a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, Door Locks and Door Retention Components.
Consequence
If the cable breaks and the door cannot be opened from inside the vehicle after a crash, the occupant is at an increased risk of an injury.
Corrective Action
MBUSA will notify owners and dealers will replace the cable that connects the inner door handle and the door lock on all four doors, free of charge. The recall began on April 28, 2017. Owners can contact Mercedes-Benz customer service at 1-800-367-6372.
NHTSA campaign 16V903000 · 47,799 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the oc
Consequence
If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 16V900000 · 48 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts on the front and/or rear drive axle carriers that may not have been assembled correctly. As a result, the remaining bolts may fracture.
Consequence
If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is expected to begin in February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 19V787000 · 24,226 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign 18V272000 · 9,725 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curv
Consequence
The leaking oil in the presence of an ignition source can increase the risk of a fire.
Corrective Action
MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. Owners will be notified of the recall with an interim notification in June 2018. A second letter will be mailed when the remedy is available, currently expected to be in August 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V713000 · 8,043 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 G550 4Matic, G63 AMG, and G65 AMG vehicles. A malfunction of the Electronic Stability Program (ESP), while Distronic Plus is engaged, may cause the engine to not reduce power, regardless of the vehicle's speed, driving situation or brake application.
Consequence
Increased braking effort and/or shifting to neutral would be needed to stop the vehicle, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will reprogram the ESP control unit software, free of charge. The recall began on December 6, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110012.
NHTSA campaign 17V250000 · 10,832 vehicles affected
Defect
Mercedes-Benz USA, LLC.(MBUSA) is recalling certain 2013-2016 G550 and G63 AMG vehicles and 2016 G65 AMG vehicles. The steering coupling may have been insufficiently tightened, resulting in the steering connection wearing.
Consequence
The steering coupling wear may cause a loss of steering, increasing the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will replace the steering coupling, free of charge. The remedy is currently unavailable. Interim notifications informing owners of the safety risk were mailed May 27, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V241000 · 58,323 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water t
Consequence
If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. The recall is expected to begin in May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V178000 · 26 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 G550 4MATIC and G63 AMG vehicles. In the affected vehicles, the cable that unlatches the door when the inner door handle is pulled may break if the door is difficult to release, such as could occur after a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, Door Locks and Door Retention Components.
Consequence
If the cable breaks and the door cannot be opened from inside the vehicle after a crash, the occupant is at an increased risk of an injury.
Corrective Action
MBUSA will notify owners and dealers will replace the cable that connects the inner door handle and the door lock on all four doors, free of charge. The recall began on April 28, 2017. Owners can contact Mercedes-Benz customer service at 1-800-367-6372.
NHTSA campaign 16V903000 · 47,799 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the oc
Consequence
If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 16V900000 · 48 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts on the front and/or rear drive axle carriers that may not have been assembled correctly. As a result, the remaining bolts may fracture.
Consequence
If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is expected to begin in February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
5 common questions answered
NHTSA recall information connects the 2016 Mercedes-Benz G-Class with concerns involving emergency-call location accuracy, braking and power reduction, steering coupling wear, power-steering assist, door-latch operation, passenger air-bag deployment, axle stability, and oil leakage that could increase fire risk. Waiting can leave a known safety concern unresolved when the vehicle is needed most. A free VIN check identifies whether a manufacturer remedy remains open for your vehicle. If you received a notice or are uncertain about completed work, contact Mercedes-Benz of Tampa promptly. Recall repairs are performed at no charge when applicable, helping you restore confidence without postponing an important safety correction.
Mercedes-Benz of Tampa supports drivers throughout Tampa, FL, and nearby communities with factory-trained technicians who understand Mercedes-Benz systems. Our team uses manufacturer diagnostic tools and OEM parts to verify recall status and complete the specified remedy correctly. That matters when service involves electronic control software, steering, braking behavior, restraint systems, door hardware, or driveline components. Manufacturer recall repairs are performed at no charge to the owner when applicable. Visit us at 4400 N. Dale Mabry Hwy, Tampa, FL 33614. You can also review service specials. If needed, get service now and pay later with service financing options.
Begin by checking your VIN with our service team. Bring the 2016 Mercedes-Benz G-Class to Mercedes-Benz of Tampa, or schedule service online for a convenient visit. We can check for open recalls, explain the manufacturer remedy, and arrange the required work. Schedule an appointment even if you are unsure whether a recall applies or whether a previous owner completed it, because the VIN check is free. If you notice a related warning or safety concern, avoid unnecessary delay and contact our Tampa service department. Our goal is a clear answer and a reassuring path forward for every owner.
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