Mercedes-Benz of Tampa

2016 Mercedes-Benz GLA-Class Recall

Mercedes-Benz GLA-Class Recall service at Mercedes-Benz of Tampa in Tampa, FL

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Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Structure Roof and Pillars

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoram

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Structure Roof and Pillars1

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Software1

FREE1 OPEN RECALL

NHTSA campaign 19V787000 · 24,226 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Corrective Action

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 17V627000 · 495,290 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG,

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Corrective Action

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Mercedes-Benz GLA-Class?

NHTSA has issued three recalls for the 2016 Mercedes-Benz GLA-Class involving Structure Roof and Pillars, Software, and Air Bag components.
The Structure Roof and Pillars recall concerns possible deterioration of panoramic-roof front-panel adhesive.
The Software recall concerns potentially inaccurate emergency-call location information.
The Air Bag recall concerns possible inadvertent driver air bag deployment.

How do I check if my 2016 Mercedes-Benz GLA-Class has an open recall?

You can check your 2016 Mercedes-Benz GLA-Class VIN at NHTSA.gov or receive a free VIN check at our service department.
Mercedes-Benz of Tampa can help identify open recall repairs and explain the manufacturer’s remedy.

How much does a 2016 Mercedes-Benz GLA-Class recall repair cost?

A 2016 Mercedes-Benz GLA-Class recall repair is free at an authorized dealer when the vehicle is covered by the recall.
The manufacturer remedy is performed at no charge to the owner.

Can an independent shop fix a 2016 Mercedes-Benz GLA-Class recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2016 Mercedes-Benz GLA-Class at no charge.
Authorized technicians have access to the manufacturer’s procedures, diagnostic tools, and OEM parts.

Does an open recall affect the trade-in value of the 2016 Mercedes-Benz GLA-Class?

Buyers and dealers check recall status, so resolving an open recall can support a smoother trade-in evaluation for a 2016 Mercedes-Benz GLA-Class; visit our trade-in page to get started.
Mercedes-Benz of Tampa can help you understand recall status before you trade.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA recall information identifies three safety-related concerns for the 2016 Mercedes-Benz GLA-Class. A panoramic-roof front panel may lose adhesive strength and detach, creating a road hazard and increasing crash risk. A software fault may transmit an inaccurate emergency-call location, which could delay responders and increase the risk of injury. A driver air bag may deploy unintentionally, also increasing the risk of injury and a crash. Waiting can leave a known safety concern unresolved. A prompt VIN check helps determine whether any of these manufacturer remedies remains open, and eligible recall repairs are completed at no charge.

Expert Care in Tampa

Mercedes-Benz of Tampa provides authorized recall service for drivers in Tampa, FL, and nearby communities throughout the Tampa Bay area. Our factory-trained technicians follow Mercedes-Benz procedures using manufacturer diagnostic tools and OEM parts. That matters because recall work is not a generic repair: the manufacturer defines the remedy, and an authorized franchise dealer performs it at no charge when the campaign applies. Visit us at 4400 N. Dale Mabry Hwy for knowledgeable assistance, clear communication, and a reassuring path from VIN check to completed recall repair.

Start With a Free VIN Check

Begin by checking your VIN through NHTSA.gov or contacting Mercedes-Benz of Tampa for a free recall check. If a recall is open, bring your 2016 Mercedes-Benz GLA-Class to our Tampa service department so the team can verify the campaign and complete the manufacturer remedy. If you are unsure whether a prior repair was finished, do not wait—schedule service and let our technicians investigate. The check is free, and you can review service specials before your visit.