Mercedes-Benz of Tampa

2016 Mercedes-Benz GLC-Class Recall

Mercedes-Benz GLC-Class Recall service at Mercedes-Benz of Tampa in Tampa, FL

Frequently asked questions

Recall Summary

11 recalls found · All repairs FREE

Steering Column

FREE1 OPEN RECALL

NHTSA campaign 16V146000 · 888 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 GLC 300 vehicles manufactured June 16, 2015, to November 3, 2015, and 2016 GLC 300 4Matic vehicles manufactured July 16, 2015, to November 3, 2015. The steering columns in the affected vehicles may have the wiring harness for the switch module incorrectly routed. As a result, the harness may chafe and the air bag may unexpectedly deploy or the engine may stall.

Consequence

An unexpected air bag deployment or engine stall increases the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the wiring harnesses, properly rerouting them as necessary. Any damaged harnesses will be replaced. These repairs will be performed free of charge. The recall began on April 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

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Frequently Asked Questions

6 common questions answered

What recalls has NHTSA issued for the 2016 Mercedes-Benz GLC-Class?
  • NHTSA has issued 11 recalls for the 2016 Mercedes-Benz GLC-Class involving the steering column, electronic stability control, engine, air bag, headlight, structure, seat belt, and emergency call eCall components.
  • The specific remedy depends on the vehicle identification number and applicable recall.
How do I check if my 2016 Mercedes-Benz GLC-Class has an open recall?
  • You can check a 2016 Mercedes-Benz GLC-Class for an open recall with a VIN check at NHTSA.gov or receive a free VIN check at our service department.
  • Mercedes-Benz of Tampa can help identify open recalls and explain the manufacturer remedy.
How much does a 2016 Mercedes-Benz GLC-Class recall repair cost?
  • A 2016 Mercedes-Benz GLC-Class recall repair costs nothing when completed by an authorized dealer because manufacturer safety recall remedies are performed at no charge to the owner.
  • The covered inspection, software update, adjustment, replacement, or repair depends on the recall.
Can an independent shop fix a 2016 Mercedes-Benz GLC-Class recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2016 Mercedes-Benz GLC-Class at no charge.
  • Mercedes-Benz of Tampa uses factory-trained technicians for recall service.
Does an open recall affect the trade-in value of the 2016 Mercedes-Benz GLC-Class?
  • Buyers and dealers check recall status when evaluating a 2016 Mercedes-Benz GLC-Class, so completing an open remedy can support a smoother trade-in process.
  • When you are ready, visit our trade-in page to begin.
Schedule Recall Service in TampaMercedes-Benz of Tampa serves drivers throughout Tampa, Hillsborough County, and nearby Florida communities. Our service team can check your VIN, review applicable NHTSA recall information, and arrange the manufacturer remedy. If you need additional work beyond a recall, ask about service financing to get service now and pay later. Recall repairs remain free when covered by the manufacturer. Bring your vehicle to 4400 N. Dale Mabry Hwy, Tampa, FL 33614, or schedule an appointment before visiting.

Recall Service & Dealership Highlights