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Mercedes-Benz of Tampa
Mercedes-Benz SLK-Class Recall service at Mercedes-Benz of Tampa in Tampa, FL
SCHEDULE NOWFrequently asked questionsNHTSA campaign 15V662000 · 857 vehicles affected
Defect
Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2015 CLA250, CLA250 4Matic, GLA250, GLA250 4Matic, and 2016 SLK300 roadster vehicles manufactured July 17, 2015, to August 31, 2015. The affected vehicles have intake or exhaust camshafts whose welds may fail and possibly cause engine damage.
Consequence
Engine damage may result in a stall, increasing the risk of a crash.
Corrective Action
Mercedes-Benz will notify owners, and dealers will replace the affected camshafts, free of charge. Interim notices were mailed to owners on December 9, 2015. The recall began on December 23, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for this recall is 2015100006.
NHTSA campaign 16V211000 · 223 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 SLK300 vehicles manufactured June 2, 2015 to July 14, 2015 and equipped with a nine-speed automatic transmission. The backup power supply for the ignition switch in the affected vehicles may not have been properly connected. As a result, if the vehicle is being driven and there is a loss of power from the main vehicle battery, the transmission cannot be shifted to Park" nor can the electric parking brake be applied.
Consequence
In this situation, without the backup power supply, the only way to keep the vehicle from moving is to press the brake pedal. As soon as the driver attempts to exit the vehicle, the vehicle may roll, increasing the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will correct the ignition switch wiring and perform a software update, free of charge. The recall began on May 9, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 16V306000 · 327 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 SLK300 vehicles manufactured January 19, 2016 to April 19, 2016. In the affected vehicles, improperly manufactured lock nuts may have been used on the rear wheel tie rod connection, and as a result, the rear wheel alignment may change and the rear axle may steer independently.
Consequence
A change of the rear wheel alignment and independent steering of the rear axle may increase the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will replace the lock nuts on the rear tie rods, free of charge. The recall began on June 24, 2016. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2016050008.
NHTSA campaign 17V308000 · 5,818 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015 SLK 250, 2016 SLK 350, 2016-2017 SLC 300, and 2017 SLC 43 AMG vehicles. In these vehicles, the electronic stability control (ESC) system software may incorrectly keep the brakes slightly applied.
Consequence
If brake pads are constantly applied over long periods of driving, the brake components may heat up, affecting braking performance and increasing the risk of a crash. Additionally, the dragging brakes may overheat, increasing the risk of a fire.
Corrective Action
MBUSA will notify owners, and dealers will update the software for the ESC system, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 19V787000 · 24,226 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign 15V662000 · 857 vehicles affected
Defect
Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2015 CLA250, CLA250 4Matic, GLA250, GLA250 4Matic, and 2016 SLK300 roadster vehicles manufactured July 17, 2015, to August 31, 2015. The affected vehicles have intake or exhaust camshafts whose welds may fail and possibly cause engine damage.
Consequence
Engine damage may result in a stall, increasing the risk of a crash.
Corrective Action
Mercedes-Benz will notify owners, and dealers will replace the affected camshafts, free of charge. Interim notices were mailed to owners on December 9, 2015. The recall began on December 23, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for this recall is 2015100006.
NHTSA campaign 16V211000 · 223 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 SLK300 vehicles manufactured June 2, 2015 to July 14, 2015 and equipped with a nine-speed automatic transmission. The backup power supply for the ignition switch in the affected vehicles may not have been properly connected. As a result, if the vehicle is being driven and there is a loss of power from the main vehicle battery, the transmission cannot be shifted to Park" nor can the electric parking brake be applied.
Consequence
In this situation, without the backup power supply, the only way to keep the vehicle from moving is to press the brake pedal. As soon as the driver attempts to exit the vehicle, the vehicle may roll, increasing the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will correct the ignition switch wiring and perform a software update, free of charge. The recall began on May 9, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 16V306000 · 327 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 SLK300 vehicles manufactured January 19, 2016 to April 19, 2016. In the affected vehicles, improperly manufactured lock nuts may have been used on the rear wheel tie rod connection, and as a result, the rear wheel alignment may change and the rear axle may steer independently.
Consequence
A change of the rear wheel alignment and independent steering of the rear axle may increase the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will replace the lock nuts on the rear tie rods, free of charge. The recall began on June 24, 2016. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2016050008.
NHTSA campaign 17V308000 · 5,818 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015 SLK 250, 2016 SLK 350, 2016-2017 SLC 300, and 2017 SLC 43 AMG vehicles. In these vehicles, the electronic stability control (ESC) system software may incorrectly keep the brakes slightly applied.
Consequence
If brake pads are constantly applied over long periods of driving, the brake components may heat up, affecting braking performance and increasing the risk of a crash. Additionally, the dragging brakes may overheat, increasing the risk of a fire.
Corrective Action
MBUSA will notify owners, and dealers will update the software for the ESC system, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 19V787000 · 24,226 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
5 common questions answered
NHTSA recall information identifies five potential safety concerns associated with the 2016 Mercedes-Benz SLK-Class. Camshaft weld failure may damage the engine and cause a stall. An improperly connected ignition-switch backup power supply may prevent Park selection or electric parking-brake operation after battery power loss, allowing the vehicle to roll. Rear tie-rod lock nuts may permit alignment changes and independent rear-axle steering. Electronic stability control software may cause brake drag, overheating, reduced braking performance, or fire. An eCall software fault may send an inaccurate location and delay emergency responders. Waiting can prolong these risks, so check your VIN promptly.
Mercedes-Benz of Tampa is prepared to help owners throughout Tampa, FL, and nearby communities with recall concerns. Our factory-trained technicians use manufacturer diagnostic tools to verify VIN-specific eligibility, identify the correct campaign, and complete the approved remedy. When parts are required, the team uses manufacturer-authorized OEM parts and follows Mercedes-Benz repair procedures. Covered recall work is performed at no charge to the owner by our authorized franchise dealership. Whether your concern involves the engine, wiring, suspension, braking software, or emergency call system, Mercedes-Benz of Tampa offers a reassuring place to confirm the next step and protect your vehicle.
Start with your VIN: check it through NHTSA.gov or contact Mercedes-Benz of Tampa for a free service-department check. Bring the vehicle in even if you are unsure whether a recall applies or whether earlier work was completed. Our team can verify the status, explain the remedy, and arrange the appropriate repair. Use our online link to schedule service or schedule an appointment at a convenient time. A recall check is free, and acting promptly is the best way to address a potential safety issue with confidence.
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