Mercedes-Benz of Tampa

2017 Mercedes-Benz B-Class Electric Drive Recall

Mercedes-Benz B-Class Electric Drive Recall service at Mercedes-Benz of Tampa in Tampa, FL

SCHEDULE NOW Call Us View Specials

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Air Bag

FREE1 OPEN RECALL

NHTSA campaign 17V627000 · 495,290 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG,

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Corrective Action

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall is expected to begin in December 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 17V627000 · 495,290 vehicles affected

Defect

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Corrective Action

Software1

FREE1 OPEN RECALL

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Steering Shaft1

FREE1 OPEN RECALL

NHTSA campaign 21V229000 · 4,992 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Consequence

A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. The recall is expected to begin April 30, 2021. Owner may contact MBUSA customer service at 1-800-367-6372.

Don't Want To Service? Sell Us Your Car!

Frequently Asked Questions

6 common questions answered

What recalls has NHTSA issued for the 2017 Mercedes-Benz B-Class Electric Drive?

NHTSA has issued two recalls for the 2017 Mercedes-Benz B-Class Electric Drive, affecting the software communication module and steering shaft.

How do I check if my 2017 Mercedes-Benz B-Class Electric Drive has an open recall?

You can check the VIN at NHTSA.gov or receive a free VIN check at our service department.

How much does a 2017 Mercedes-Benz B-Class Electric Drive recall repair cost?

A 2017 Mercedes-Benz B-Class Electric Drive recall repair is free at an authorized dealer.

Can an independent shop fix a 2017 Mercedes-Benz B-Class Electric Drive recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.

Does an open recall affect the trade-in value of the 2017 Mercedes-Benz B-Class Electric Drive?

Buyers and dealers check recall status, so you can discuss your vehicle through our trade-in page.

Service Support in TampaMercedes-Benz of Tampa provides authorized recall assistance for drivers throughout Tampa and nearby communities, including Clearwater, Brandon, Riverview, and Temple Terrace. Our team can perform the VIN check, explain the applicable remedy, and help you schedule an appointment. Recall work is separate from routine maintenance, and the manufacturer remedy is performed at no charge when applicable. Ask about service specials for eligible maintenance needs. Service financing may also help you get service now and pay later.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA identifies two recalls affecting this vehicle. A software issue may prevent the emergency call system from communicating the correct vehicle location after a crash, which could send responders to the wrong place and increase the risk of injury. A steering-shaft defect may allow excessive movement at the universal-joint bearing; over time, separation could cause loss of steering control and raise crash risk. Waiting can leave these safety concerns unresolved. Because the remedy is free, prompt VIN verification and authorized recall service are reassuring steps for drivers and passengers.

Authorized Dealer Expertise

Mercedes-Benz of Tampa uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to address qualifying recall remedies correctly. Our team can update the communication-module software and inspect the steering shaft, replacing it when necessary, with the manufacturer remedy performed at no charge. We proudly serve Tampa, FL, as well as drivers from Clearwater, Brandon, Riverview, and Temple Terrace. Choosing Mercedes-Benz of Tampa gives you a direct connection to authorized service expertise when a safety recall requires accurate diagnosis, documented repair work, and careful attention to your vehicle.

Simple Next Steps

Start with a VIN check to determine whether either recall remains open on your vehicle. Bring the vehicle to Mercedes-Benz of Tampa at 4400 N. Dale Mabry Hwy in Tampa, and our service team can review the recall status and explain the next step. If you are unsure whether a previous repair was completed, still schedule an appointment; the check is free. You can also contact our team at 813-543-8419 to discuss scheduling and prepare for your visit with confidence.