Mercedes-Benz of Tampa

2017 Mercedes-Benz G-Class Recall

Mercedes-Benz G-Class Recall service at Mercedes-Benz of Tampa in Tampa, FL

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Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Air Bag

FREE1 OPEN RECALL

NHTSA campaign 16V903000 · 47,799 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the oc

Consequence

If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 16V903000 · 47,799 vehicles affected

Defect

Consequence

If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.

Power Steering Assist1

FREE1 OPEN RECALL

NHTSA campaign 17V241000 · 58,323 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water t

Consequence

If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. The recall is expected to begin in May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Cruise Control1

FREE1 OPEN RECALL

NHTSA campaign 17V713000 · 8,043 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 G550 4Matic, G63 AMG, and G65 AMG vehicles. A malfunction of the Electronic Stability Program (ESP), while Distronic Plus is engaged, may cause the engine to not reduce power, regardless of the vehicle's speed, driving situation or brake application.

Consequence

Increased braking effort and/or shifting to neutral would be needed to stop the vehicle, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will reprogram the ESP control unit software, free of charge. The recall is expected to begin in December 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Brake Booster Vacuum Hose1

FREE1 OPEN RECALL

NHTSA campaign 17V817000 · 432 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2017 Mercedes G550 & G550 4x4 Squared vehicles. The vacuum hose for the brake booster may collapse resulting in increased braking effort.

Consequence

Increased braking effort may increase the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the vacuum hose, as necessary, free of charge. Parts are not currently available. Owners will be notified of the recall in January 2018 and they will receive a second letter when the parts become available, currently expected to be in March 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

Engine Control Unit1

FREE1 OPEN RECALL

NHTSA campaign 18V457000 · 20 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 Mercedes-Benz G65 AMG vehicles. These vehicles may be equipped with the incorrect reverse speed limitation software. While in reverse, any abrupt changes in steering while exceeding 16 MPH may cause the vehicle to become unstable.

Consequence

An unstable vehicle in reverse gear can lead to a vehicle rollover, increasing the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will update the engine control unit (ECU) software, free of charge. The recall is expected to begin July 27, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Emergency Call eCall1

FREE1 OPEN RECALL

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Mercedes-Benz G-Class?

NHTSA has identified six recalls associated with the 2017 Mercedes-Benz G-Class: Air Bag, Power Steering Assist, Cruise Control, Brake Booster Vacuum Hose, Engine Control Unit, and Emergency Call eCall.
The exact open status depends on the vehicle's VIN.

How do I check if my 2017 Mercedes-Benz G-Class has an open recall?

You can check your 2017 Mercedes-Benz G-Class at NHTSA.gov or receive a free VIN check through our service department.
Call Mercedes-Benz of Tampa at 813-543-8419 or schedule an appointment.

How much does a 2017 Mercedes-Benz G-Class recall repair cost?

A 2017 Mercedes-Benz G-Class recall repair costs nothing to the owner when completed as a manufacturer remedy at an authorized dealer.
Eligible repairs may involve software updates, connector replacement, inspection, or other specified corrective work.

Can an independent shop fix a 2017 Mercedes-Benz G-Class recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2017 Mercedes-Benz G-Class at no charge.
Factory-trained technicians use Mercedes-Benz diagnostic tools and the repair procedure specified by the manufacturer.

Does an open recall affect the trade-in value of the 2017 Mercedes-Benz G-Class?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation for a 2017 Mercedes-Benz G-Class.
When you are ready, visit our trade-in page to get started.

Recall Service & Dealership Highlights

Protect Occupants and Control

NHTSA recall information identifies issues that may affect passenger air-bag classification, electric power steering assist, cruise-control power reduction, brake-booster vacuum performance, reverse-speed software, and emergency-call location accuracy. Depending on the affected component, the result could include an air bag that does not deploy as needed, loss of steering assist, longer stopping distance, increased braking effort, vehicle instability in reverse, or emergency responders being sent to the wrong location. Waiting leaves a safety concern unresolved. Because some issues may not create an obvious symptom, a free VIN check is the responsible first step even when your G-Class drives normally.

Authorized Mercedes-Benz Expertise

Mercedes-Benz of Tampa provides recall service for drivers in Tampa, FL, and nearby communities such as West Tampa, Carrollwood, Town 'n' Country, Temple Terrace, Brandon, and Clearwater. Our factory-trained technicians follow the manufacturer remedy using Mercedes-Benz diagnostic tools, current repair procedures, and OEM parts when parts are required. Eligible recall repairs are completed free of charge to the owner. From software updates and connector replacement to inspections and other specified corrections, our authorized service team is equipped to help protect your vehicle and the people who ride in it. Call 813-543-8419 or schedule service.

Start With a Free VIN Check

Start by contacting Mercedes-Benz of Tampa with your vehicle identification number so our team can check for open recalls. Then bring the G-Class to our service department for the manufacturer remedy, whether that means a software update, connector replacement, inspection, or another specified repair. If you are unsure whether a prior owner completed the work, still reach out—the VIN check is free and can clarify the next step. Call 813-543-8419 or schedule an appointment at 4400 N. Dale Mabry Hwy in Tampa, FL, and let our team help you address the concern with confidence.