Mercedes-Benz of Tampa

2017 Mercedes-Benz GLA-Class Recall

Mercedes-Benz GLA-Class Recall service at Mercedes-Benz of Tampa in Tampa, FL

Frequently asked questions

Recall Summary

14 recalls found · All repairs FREE

Steering

FREE1 OPEN RECALL

NHTSA campaign 21V229000 · 4,992 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Consequence

A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. The recall is expected to begin April 30, 2021. Owner may contact MBUSA customer service at 1-800-367-6372.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Mercedes-Benz GLA-Class?
  • NHTSA recall information identifies seven recalls for the 2017 Mercedes-Benz GLA-Class involving Steering, Structure Roof and Pillars, Communication Module, Electrical System Software, Air Bag, and Engine components.
  • The reported risks include steering-control loss, a detached roof panel, disabled or inaccurate emergency-call location information, air-bag concerns, and possible fire.
How do I check if my 2017 Mercedes-Benz GLA-Class has an open recall?
  • You can check your 2017 Mercedes-Benz GLA-Class by VIN at NHTSA.gov or receive a free VIN check at the Mercedes-Benz of Tampa service department.
  • Because recall eligibility is VIN-specific, bring the vehicle in or schedule service if you are unsure.
How much does a 2017 Mercedes-Benz GLA-Class recall repair cost?
  • A 2017 Mercedes-Benz GLA-Class recall repair costs nothing when completed by an authorized dealer as the manufacturer remedy.
  • Eligible inspections, software updates, parts, and repairs are performed free of charge.
Can an independent shop fix a 2017 Mercedes-Benz GLA-Class recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge for a 2017 Mercedes-Benz GLA-Class.
  • An authorized Mercedes-Benz facility has the required manufacturer procedures, tools, and parts.
Does an open recall affect the trade-in value of the 2017 Mercedes-Benz GLA-Class?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation for a 2017 Mercedes-Benz GLA-Class.
  • When you are ready, visit our trade-in page to begin the valuation process.

Recall Service & Dealership Highlights