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Mercedes-Benz of Tampa
Mercedes-Benz AMG GT Recall service at Mercedes-Benz of Tampa in Tampa, FL
SCHEDULE NOWFrequently asked questionsNHTSA campaign 21V072000 · 58 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall is expected to begin April 13, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 18V724000 · 2 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz AMG GT Cabrio and AMG GT-C Cabrio vehicles. Due to a software incompatibility, in the event of a low speed crash, both stages of the frontal air bags may deploy instead of only the first-stage deploying as intended.
Consequence
If the air bags do not deploy as intended, it can increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will update the air bag control unit software, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018100008.
NHTSA campaign 18V208000 · 57 vehicles affected
Defect
Mercedes-Benz USA LLC (MBUSA) is recalling certain 2018 AMG GT, AMG GT C, GLC43 AMG 4Matic, GLC300, GLC300 4Matic and GLC350e 4Matic vehicles. The housing for the driver side air bag inflator may have been made with defective steel. In the event of an air bag deployment, the defective steel may cause the inflator to improperly inflate the driver-side air bag and potentially rupture.
Consequence
In the event of a crash involving driver air bag deployment, an improperly inflated air bag and/or an inflator rupture with sharp metal fragments might result in serious injury or death to the driver or to occupants.
Corrective Action
MBUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is expected to begin May 29, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V818000 · 8 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 AMG GT & AMG GT-C Roadster and 2018 AMG GT-S & GT Roadster vehicles equipped with AMG Performance Seats. The passenger occupant classification system (OCS) might not function properly, possibly causing the passenger frontal air bag to be incorrectly deactivated or incorrectly activated in the event of a crash.
Consequence
A passenger air bag that is incorrectly activated or deactivated in the event of a crash increases the risk of injury due to potential incorrect airbag deployment or non-deployment.
Corrective Action
MBUSA will notify owners, and dealers will update the OCS software, and if necessary, replace the passenger seat cushion, free of charge. Owners will be notified of the recall in January 2018 and they will receive a second letter when the parts become available, currently expected to be in February 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign 17V826000 · 1,263 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2018 Mercedes-Benz AMG GT, AMG GT R, AMG GT C and AMG GT S vehicles. The seat belts may bind within the guidance loops possibly causing slack in the seat belts.
Consequence
If the seat belt binds, slack may develop through occupant movement which may lead to increased personal injury in the event of a crash.
Corrective Action
MBUSA will notify owners, and dealers will reconfigure the seat belt guides, free of charge. Owners will be notified of the recall in January 2018 and they will receive a second letter when the parts become available, currently expected to be in February 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign 21V072000 · 58 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall is expected to begin April 13, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 18V724000 · 2 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz AMG GT Cabrio and AMG GT-C Cabrio vehicles. Due to a software incompatibility, in the event of a low speed crash, both stages of the frontal air bags may deploy instead of only the first-stage deploying as intended.
Consequence
If the air bags do not deploy as intended, it can increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will update the air bag control unit software, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018100008.
NHTSA campaign 18V208000 · 57 vehicles affected
Defect
Mercedes-Benz USA LLC (MBUSA) is recalling certain 2018 AMG GT, AMG GT C, GLC43 AMG 4Matic, GLC300, GLC300 4Matic and GLC350e 4Matic vehicles. The housing for the driver side air bag inflator may have been made with defective steel. In the event of an air bag deployment, the defective steel may cause the inflator to improperly inflate the driver-side air bag and potentially rupture.
Consequence
In the event of a crash involving driver air bag deployment, an improperly inflated air bag and/or an inflator rupture with sharp metal fragments might result in serious injury or death to the driver or to occupants.
Corrective Action
MBUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is expected to begin May 29, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V818000 · 8 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 AMG GT & AMG GT-C Roadster and 2018 AMG GT-S & GT Roadster vehicles equipped with AMG Performance Seats. The passenger occupant classification system (OCS) might not function properly, possibly causing the passenger frontal air bag to be incorrectly deactivated or incorrectly activated in the event of a crash.
Consequence
A passenger air bag that is incorrectly activated or deactivated in the event of a crash increases the risk of injury due to potential incorrect airbag deployment or non-deployment.
Corrective Action
MBUSA will notify owners, and dealers will update the OCS software, and if necessary, replace the passenger seat cushion, free of charge. Owners will be notified of the recall in January 2018 and they will receive a second letter when the parts become available, currently expected to be in February 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign 17V826000 · 1,263 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2018 Mercedes-Benz AMG GT, AMG GT R, AMG GT C and AMG GT S vehicles. The seat belts may bind within the guidance loops possibly causing slack in the seat belts.
Consequence
If the seat belt binds, slack may develop through occupant movement which may lead to increased personal injury in the event of a crash.
Corrective Action
MBUSA will notify owners, and dealers will reconfigure the seat belt guides, free of charge. Owners will be notified of the recall in January 2018 and they will receive a second letter when the parts become available, currently expected to be in February 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
5 common questions answered
NHTSA recall information identifies six safety recalls involving the Communication Module, Electrical System Software, Air Bag, and Seat Belt components. The communication concerns could disable emergency calling or send responders to an incorrect location after a crash. Electrical software could cause frontal air bags to deploy incorrectly in a low-speed crash. Air bag defects could lead to improper deployment, inflator rupture, or incorrect passenger air bag activation, while a binding belt may create dangerous slack. Waiting leaves these risks unresolved. Contact Mercedes-Benz of Tampa for a VIN check and prompt recall guidance.
Mercedes-Benz of Tampa provides recall support for drivers in Tampa, FL, and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts to follow the correct remedy for your vehicle. Depending on the recall, that work may include activating or updating the communication module, updating air bag software, replacing an air bag module, addressing the passenger seat cushion, or reconfiguring seat belt guides. Manufacturer recall remedies are completed free of charge at an authorized franchise dealer. Trust Mercedes-Benz of Tampa to handle this safety work carefully and efficiently.
Begin by checking your VIN with NHTSA.gov or by contacting our service team. Bring your 2018 Mercedes-Benz AMG GT to Mercedes-Benz of Tampa so we can confirm whether an applicable recall remains open and perform the manufacturer remedy. If you are unsure whether previous work was completed, still schedule an appointment; the VIN check is free. Our team can explain the next step, answer your questions, and help you arrange convenient service in Tampa. Acting now is a simple way to address a potential safety concern.
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