Mercedes-Benz of Tampa

2018 Mercedes-Benz C-Class Recall

Mercedes-Benz C-Class Recall service at Mercedes-Benz of Tampa in Tampa, FL

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Frequently asked questions

Recall Summary

30 recalls found · All repairs FREE

Air Bag

FREE6 OPEN RECALLS

NHTSA campaign 17V627000 · 495,290 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG,

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Corrective Action

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall is expected to begin in December 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Air Bag6

FREE6 OPEN RECALLS

NHTSA campaign 17V627000 · 495,290 vehicles affected

Defect

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Corrective Action

Roof Assembly1

FREE1 OPEN RECALL

NHTSA campaign 17V715000 · 9,379 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 GLC300, GLC300 4Matic, and GLC43 AMG vehicles. The fixed panoramic sun roof frontal and side plastic panels may have insufficient bonding, allowing the panels to separate during vehicle operation.

Consequence

If the sun roof panels detach from the vehicle, it can increase the risk of a crash or injury for following traffic.

Corrective Action

MBUSA will notify owners, and dealers will inspect the bonding on the sun roof panels, correcting it as necessary, free of charge. The recall is expected to begin December 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110009.

Structure4

FREE4 OPEN RECALLS

NHTSA campaign 18V177000 · 121,858 vehicles affected

Defect

Mercedes Benz USA LLC (MBUSA) is recalling certain 2017-2018 GLC43 AMG, 2016-2018 GLC300 4Matic, 2016-2018 GLC300, 2018 GLC63 AMG 4Matic, and 2018 GLC350e 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.

Consequence

If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.

Corrective Action

MBUSA will notify owners, and dealers will install a buffer to the c-pillar paneling, free of charge. The recall is expected to begin May 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Turn Signal1

FREE1 OPEN RECALL

NHTSA campaign 18V610000 · 4,702 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLC300 4MATIC Coupe, GLC300, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG 4MATIC Coupe, and GLC43 AMG 4MATIC vehicles equipped with LED headlights. The front turn signals may have an incorrect color of pink or violet. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamps

Consequence

Turn signals that are the wrong color may not be as easily recognized by other drivers, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the color of the turn signal, replacing the LED module as necessary, free of charge. The recall is expected to begin November 9, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Seat Belt2

FREE2 OPEN RECALLS

NHTSA campaign 19V788000 · 29,720 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles.

Consequence

The electric PRE-SAFEÃ‚Â«-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.

Starter Power Supply Cable1

FREE1 OPEN RECALL

NHTSA campaign 20V776000 · 2,563 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2020 AMG GLC 63 4MATIC vehicles. The power supply cable on the starter might not have been installed correctly, possibly allowing the cable to chafe against the starter housing and short-circuit.

Consequence

If the power supply cable short-circuits, it can result in a stall, increasing the risk of a crash. In addition, a short-circuit can increase the risk of a fire.

Corrective Action

MBUSA will notify owners, and dealers will inspect the starter harness and power supply cable installation, and correct it as necessary, free of charge. Owners were notified of the safety risk on January 27, 2021. A second notice will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372.

Emergency Call eCall2

FREE2 OPEN RECALLS

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Structure Roof and Pillars1

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoram

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Communication Module2

FREE2 OPEN RECALLS

NHTSA campaign 21V072000 · 58 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall is expected to begin April 13, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Electrical System Software1

FREE1 OPEN RECALL

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

Battery1

FREE1 OPEN RECALL

NHTSA campaign 19V586000 · 26,584 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 C300, C300 4MATIC, and C43 AMG 4MATIC vehicles. The mounting bracket for the 12-volt battery may not be secured. This may allow the battery to shift, possibly disconnecting the terminals in the event of a crash.

Consequence

Loss of power from the battery can impair post-crash functions, such as communicating with emergency services and activating hazard lights. The battery may also detach and become a road hazard. Either of these scenarios can increase the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will replace the battery mounting bracket, free of charge. The recall is expected to begin October 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

Seat3

FREE3 OPEN RECALLS

NHTSA campaign 19V130000 · 22,637 vehicles affected

Defect

Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2017-2018 Mercedes-Benz C300 Cabriolet, C300 Coupe, AMG C43 Coupe, C300 4MATIC Cabriolet, C300 4MATIC Coupe, AMG C43 Cabriolet, AMG C63 Cabriolet, AMG C63 Coupe, AMG C63 S Cabriolet and AMG C63 S Coupe vehicles and 2018 Mercedes-Benz E400 Coupe, E400 Cabriolet, E400 4MATIC Cabriolet and E400 4MATIC Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.

Consequence

If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.

Corrective Action

Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. The recall is expected to begin April 26, 2019. Owners may contact Mercedes-Benz customer service at 1-800-367-6372.

Headlight1

FREE1 OPEN RECALL

NHTSA campaign 18V906000 · 2,364 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 and C300 4MATIC vehicles. The headlights on these vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamps

Consequence

If the low beam headlight is not properly adjusted, the driver may have reduced visibility, increasing the risk of a crash.

Corrective Action

MBUSA has notified owners, and dealers will inspect the setting of the headlights and adjust them, as necessary, free of charge. The recall began March 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020008.

Steering2

FREE2 OPEN RECALLS

NHTSA campaign 18V872000 · 2 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The steering coupling may not have been correctly locked during manufacturing.

Consequence

If the steering connection was not properly locked, the mechanical connection between the steering wheel and steering rack may come loose, reducing steering ability and increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. The recall is expected to begin January 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

Battery Cable1

FREE1 OPEN RECALL

NHTSA campaign 18V725000 · 4,073 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 4Matic Coupe, C300 4Matic Cabrio, E300, E300 4Matic, C300, C300 4Matic, C300 Coupe and C300 Cabrio vehicles. The cover for the starter battery may not cover the live positive electrical wire, and in certain crashes, the vehicle's strut brace may deform and short circuit the battery.

Consequence

If the battery is shorted, the emergency door unlocking would be deactivated for an outside responder and the short circuit could increase the risk of a fire.

Corrective Action

MBUSA will notify owners, and dealers will replace the positive pole cover, free of charge. The recall began November 27, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018110002.

Rear or Side Window Glass1

FREE1 OPEN RECALL

NHTSA campaign 18V608000 · 387 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300, C300 4MATIC, C63 AMG, and C63S AMG vehicles. Incorrect bonding of the rear window may cause the window to loosen and detach from the vehicle.

Consequence

If the window detaches from the vehicle, it can become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will rework the rear window bonding, free of charge. The recall is expected to begin November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Mercedes-Benz C-Class?

NHTSA has issued 26 recall records for the 2018 Mercedes-Benz C-Class involving Air Bag, Roof Assembly, Structure, Turn Signal, Seat Belt, Starter Power Supply Cable, Emergency Call eCall, Structure Roof and Pillars, Communication Module, Electrical System Software, Battery, Seat, Headlight, Steering, Battery Cable, and Rear or Side Window Glass.
Reported concerns include air bag deployment, seat belt operation, structural bonding, emergency-call software, battery security, lighting, steering, seating, and window attachment.

How do I check if my 2018 Mercedes-Benz C-Class has an open recall?

You can check your 2018 Mercedes-Benz C-Class VIN at NHTSA.gov or receive a free VIN check at our service department.
Our team can explain the applicable manufacturer remedy and help arrange the next visit.

How much does a 2018 Mercedes-Benz C-Class recall repair cost?

A 2018 Mercedes-Benz C-Class recall repair costs nothing when completed by an authorized dealer under the manufacturer remedy.
Bring your vehicle in so the VIN and open campaign can be confirmed.

Can an independent shop fix a 2018 Mercedes-Benz C-Class recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge for a 2018 Mercedes-Benz C-Class.
Factory-trained technicians have the required manufacturer procedures, diagnostic tools, and OEM parts.

Does an open recall affect the trade-in value of the 2018 Mercedes-Benz C-Class?

Buyers and dealers check recall status, so completing an open recall can make the trade-in process clearer; explore our trade-in page to get started.
A VIN check helps identify whether a safety campaign remains open before you discuss your vehicle.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA-described defects include air bags that may deploy unexpectedly, inflate improperly, display an incorrect passenger status, or deploy late. Other records involve seat belts that may not retract or pretension, seatbacks and welds that may not hold, steering that may become restricted, headlights with reduced visibility, and glass, roof panels, or trim that may detach. Battery and cable issues can affect emergency functions or create a fire risk, while eCall faults may delay responders or provide an incorrect location. Waiting leaves a potential safety issue unresolved, so schedule service promptly when a VIN check identifies an open campaign.

Authorized Care in Tampa

Mercedes-Benz of Tampa provides recall support for drivers throughout Tampa, FL, and nearby communities. Our factory-trained technicians follow the manufacturer’s remedy using manufacturer diagnostic tools and OEM parts. Depending on the VIN, service may include an inspection, software update, adjustment, repair, or replacement. Manufacturer recall remedies are completed at no charge for the owner when the campaign applies. Visit us at 4400 N. Dale Mabry Hwy or call 813-543-8419 for guidance. Our team can also explain related maintenance needs and help you schedule an appointment with confidence.

Simple Next Steps

Start with your VIN: check it through NHTSA.gov or ask Mercedes-Benz of Tampa to perform a free check. If an open recall appears, bring the vehicle to our service department so the remedy can be confirmed and completed. You do not need to wait for a warning light or be certain that a prior repair was missed before contacting us. We can help when you received a notice, bought the vehicle used, or simply want reassurance. Review the result, bring any recall notice, and schedule service even if you are unsure.