Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 SL65 AMG, 2019 SL63 AMG and 2018-2019 SL450 and SL550 vehicles. The front passenger air bag may have been improperly sewn, allowing the seam to tear during deployment.
Mercedes-Benz of Tampa
2018 Mercedes-Benz SL-Class Recall
Mercedes-Benz SL-Class Recall service at Mercedes-Benz of Tampa in Tampa, FL
SCHEDULE NOWFrequently asked questionsAir Bag
FREE1 OPEN RECALL
NHTSA campaign 19V571000 · 457 vehicles affected
Consequence
A tear in the air bag may decrease performance and increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will replace the passenger air bag, free of charge. An interim letter notifying owners of the safety risk was mailed September 13, 2019. A second letter will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372.
Emergency Call eCall
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Air Bag1
FREE1 OPEN RECALL
NHTSA campaign 19V571000 · 457 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 SL65 AMG, 2019 SL63 AMG and 2018-2019 SL450 and SL550 vehicles. The front passenger air bag may have been improperly sewn, allowing the seam to tear during deployment.
Consequence
A tear in the air bag may decrease performance and increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will replace the passenger air bag, free of charge. An interim letter notifying owners of the safety risk was mailed September 13, 2019. A second letter will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372.
Emergency Call eCall1
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2018 Mercedes-Benz SL-Class?
- NHTSA has issued two recalls for the 2018 Mercedes-Benz SL-Class involving the Air Bag and Emergency Call eCall components.
- The Air Bag recall concerns a front passenger air bag seam that may tear during deployment.
- The Emergency Call eCall recall concerns software that may communicate an incorrect vehicle location after a crash.
How do I check if my 2018 Mercedes-Benz SL-Class has an open recall?
- You can check your 2018 Mercedes-Benz SL-Class by entering its VIN at NHTSA.gov or by requesting a free VIN check at Mercedes-Benz of Tampa's service department.
- The check can confirm whether a manufacturer recall remedy remains open for your specific vehicle.
How much does a 2018 Mercedes-Benz SL-Class recall repair cost?
- A 2018 Mercedes-Benz SL-Class recall repair costs nothing at an authorized franchise dealer when the VIN has an applicable open recall.
- The manufacturer remedy is performed at no charge to the owner.
Can an independent shop fix a 2018 Mercedes-Benz SL-Class recall?
- No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
- Mercedes-Benz of Tampa uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts for applicable repairs.
Does an open recall affect the trade-in value of the 2018 Mercedes-Benz SL-Class?
- Buyers and dealers check recall status, so completing an open remedy can help keep the vehicle's transaction process moving; visit our trade-in page to begin.
- A VIN check can clarify whether the recall remains open before you discuss a trade.
Recall Service & Dealership Highlights
Protect Critical Safety Systems
NHTSA identifies two recalls affecting the 2018 Mercedes-Benz SL-Class. The Air Bag recall involves a front passenger air bag whose improperly sewn seam may tear during deployment, potentially reducing protection and increasing injury risk. The Emergency Call eCall recall involves communication-module software that may transmit an incorrect vehicle location after a crash, potentially sending emergency responders to the wrong place. Waiting can leave these safety systems without their intended performance when they are needed most. Mercedes-Benz of Tampa can check your VIN and explain which remedy applies. If you notice a recall notice or are uncertain about past work, schedule service promptly.
Authorized Local Expertise
Mercedes-Benz of Tampa provides authorized recall service for drivers in Tampa, FL, and nearby communities. Factory-trained technicians follow the manufacturer's repair procedures using Mercedes-Benz diagnostic tools and OEM parts. When an applicable recall is open, the manufacturer remedy is completed free of charge to the owner. That includes replacing the affected passenger air bag for the Air Bag recall or updating communication-module software for the Emergency Call eCall recall. Our location at 4400 N. Dale Mabry Hwy makes it convenient to have your 2018 Mercedes-Benz SL-Class checked by a team familiar with Mercedes-Benz safety systems. Schedule an appointment for assistance.
Start With a Free VIN Check
Begin by locating your vehicle identification number and requesting a recall check at Mercedes-Benz of Tampa. Booking gets your VIN checked for open recalls and any applicable manufacturer remedy performed at no charge. Bring the vehicle in even if you are unsure whether a repair was completed; the check is free and can clarify the next step. If a remedy is open, our service team can arrange the appropriate repair with manufacturer-approved procedures. Drivers in Tampa and surrounding communities can schedule service online or call 813-543-8419. Prompt attention helps restore confidence in your vehicle's safety systems.
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