Mercedes-Benz of Tampa

2019 Mercedes-Benz GLA-Class Recall

Mercedes-Benz GLA-Class Recall service at Mercedes-Benz of Tampa in Tampa, FL

SCHEDULE NOW Call Us View Specials

Frequently asked questions

Recall Summary

10 recalls found · All repairs FREE

Structure

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoram

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Other

FREE2 OPEN RECALLS

NHTSA campaign 21V072000 · 58 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall is expected to begin April 13, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Structure1

FREE1 OPEN RECALL

NHTSA campaign 21V197000 · 15,096 vehicles affected

Defect

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the front panel, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Communication Software1

FREE1 OPEN RECALL

NHTSA campaign 21V072000 · 58 vehicles affected

Defect

Consequence

Corrective Action

Sunroof1

FREE1 OPEN RECALL

NHTSA campaign 18V912000 · 13 vehicles affected

Defect

Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The sunroof bonding may allow water to leak into the vehicle.

Consequence

Water leaking into the vehicle from around the sunroof may affect the electrical contacts of the window air bag, potentially causing the window air bag to not deploy as intended, increasing the risk of injury in the event of a crash.

Corrective Action

Mercedes has notified owners, and dealers will inspect the bonding of the panorama sliding sunroof and the electrical contacts of the window air bag on the affected vehicles, replacing the components as necessary, free of charge. An interim letter was mailed February 13, 2019, to notify owners of the issue. A second letter will be sent once the repair is available. Owners may contact Mercedes customer service at 1-800-367-6372.

Seat1

FREE1 OPEN RECALL

NHTSA campaign 19V132000 · 8 vehicles affected

Defect

Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA-250 and GLA250 4MATIC vehicles. An incorrect rear seat back covering carpet could have been installed on the split-rear seat back. As a result, the child seat anchorage point (top tether) on the center positon of the rear seat may be covered and inaccessible for use. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 225, Child Restraint Anchorage Systems.

Consequence

If the upper anchorage point is covered, the child seat will not be able to be secured as intended in the center position of the rear seat, increasing the risk of injury in the event of a crash.

Corrective Action

Mercedes will notify owners, and dealers will check the rear seat back covering carpet on the affected vehicles and replace it if necessary, free of charge. The recall is expected to begin April 26, 2019. Owners may contact Mercedes-Benz's customer service at 1-800-367-6372. Mercedes' number for this recall is 2019030003.

Seat Belt1

FREE1 OPEN RECALL

NHTSA campaign 19V585000 · 3,435 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The left anchor plate of the rear middle seatbelt may be loose.

Consequence

The seatbelt for a passenger seated in the rear middle seating position might not be properly secured, which could increase the risk of an injury in the event of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the left anchor plate of the rear middle seatbelt, correcting its installation as necessary, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080010.

Fusebox1

FREE1 OPEN RECALL

NHTSA campaign 20V672000 · 47 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLA250 vehicles. The engine compartment fusebox may come loose over time, potentially damaging fuses and disrupting certain vehicle functions such as engine, power steering assist, electronic stability control (ESP), and Active Brake Assist.

Consequence

A loss of engine operation, power steering assist, ESP system, or Active Brake Assist can increase the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will inspect the engine compartment fusebox mounting and correct it, as necessary, free of charge. The recall is expected to begin December 29, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110007.

Transmission1

FREE1 OPEN RECALL

NHTSA campaign 21V033000 · 4 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 GLA 250 vehicles. The power supply for the automatic transmission control unit might be interrupted while driving, possibly causing the transmission to shift into neutral.

Consequence

If the transmission shifts into neutral while driving, there would be loss of drive power, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will replace the transmission control unit, free of charge. The recall is expected to begin March 30, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Software1

FREE1 OPEN RECALL

NHTSA campaign 21V058000 · 1,292,258 vehicles affected

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Other2

FREE2 OPEN RECALLS

NHTSA campaign 21V072000 · 58 vehicles affected

Defect

Consequence

Corrective Action

Don't Want To Service? Sell Us Your Car!

Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Mercedes-Benz GLA-Class?

NHTSA has issued 9 recalls for the 2019 Mercedes-Benz GLA-Class involving Structure, Communication Software, Sunroof, Seat, Seat Belt, Fusebox, Transmission, Software, and Other.
Reported concerns include front-panel detachment, eCall operation, sunroof water intrusion, child-seat anchorage access, rear seat belt security, fusebox mounting, and transmission power interruption.

How do I check if my 2019 Mercedes-Benz GLA-Class has an open recall?

You can check the VIN for an open recall at NHTSA.gov or receive a free VIN check at the Mercedes-Benz of Tampa service department.
If you are uncertain about a prior repair, schedule an appointment for assistance.

How much does a 2019 Mercedes-Benz GLA-Class recall repair cost?

A 2019 Mercedes-Benz GLA-Class recall repair costs nothing at an authorized dealer when the vehicle qualifies for the manufacturer remedy.
Eligible remedies are completed at no charge to the owner.

Can an independent shop fix a 2019 Mercedes-Benz GLA-Class recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
Authorized technicians have the manufacturer procedures, diagnostic equipment, and approved replacement parts for recall work.

Does an open recall affect the trade-in value of the 2019 Mercedes-Benz GLA-Class?

Buyers and dealers check recall status, so completing an open remedy can support a smoother trade-in process; visit our trade-in page to get started.
A completed recall also gives the next owner clearer safety information.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA recall information identifies concerns that may affect front-panel bonding, emergency-call communication, sunroof water sealing, child-seat anchorage access, rear seat belt security, fusebox stability, and transmission operation. Depending on the issue, a vehicle could present a road hazard, delay emergency responders, affect air bag deployment, limit child-seat restraint, reduce belt protection, interrupt steering or safety-system functions, or lose drive power. Waiting to check can leave a known safety concern unresolved. A free VIN check helps determine whether your vehicle is affected, and an authorized dealer can complete the manufacturer’s remedy at no charge when applicable.

Trusted Mercedes-Benz Expertise

Mercedes-Benz of Tampa provides factory-trained technicians, manufacturer diagnostic tools, and OEM parts for eligible recall work. Our team follows the manufacturer’s repair instructions and completes qualifying remedies at no charge to the owner. Located at 4400 N. Dale Mabry Hwy in Tampa, FL, we serve drivers from Hillsborough County and nearby communities with knowledgeable, reassuring support. Whether your concern involves the communication system, sunroof, restraints, fusebox, transmission, or exterior panel, we can help clarify the next step. For professional assistance from Mercedes-Benz of Tampa, schedule service today.

Start With a Free VIN Check

Begin by locating your vehicle identification number and asking our service team to check for open recalls. Then bring the vehicle to Mercedes-Benz of Tampa so we can inspect the affected system and complete the qualifying remedy. If you have not received a notice, are unsure whether a repair was completed, or recently acquired the vehicle, you should still schedule an appointment because the VIN check is free. Our team can explain the repair process, answer questions, and help you move forward with confidence. Do not wait when a safety campaign may affect your vehicle.