4400 North Dale Mabry Highway, Directions Tampa, FL 33614
Mercedes-Benz of Tampa
Mercedes-Benz AMG GT Recall service at Mercedes-Benz of Tampa in Tampa, FL
SCHEDULE NOWFrequently asked questionsNHTSA campaign 21V217000 · 493 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2021 E63S AMG, E63S AMG Wagon, 2019-2021 AMG GT63 4-door, and AMG GT63S 4-door vehicles. The starter motor positive cable may not have been installed correctly, potentially allowing the power supply harness wires to chafe.
Consequence
Damaged wires may cause a short circuit and result in a vehicle stall, increasing the risk of a crash. Also, a short circuit can increase the risk of a fire.
Corrective Action
MBUSA will notify owners, and dealers will inspect and, as necessary, correct the screw connections and position of the positive cable, free of charge. The recall is expected to begin May 25, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V072000 · 58 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall is expected to begin April 13, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 20V227000 · 149 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 AMG GT vehicles. The emergency call system (eCall) communication module may be missing the wiring harness ground line, which may cause the system to relay an inaccurate vehicle location, and restrict the ability to communicate verbally with the call center.
Consequence
An inaccurate vehicle location or the inability to communicate with the call center may delay emergency responders, increasing the risk of injury in the event of an emergency.
Corrective Action
MBUSA will notify owners, and dealers will repair the wiring harness of the communication module, free of charge. The recall began July 2, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060010.
NHTSA campaign 20V068000 · 239 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communicatio
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 20V395000 · 5,039 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately.
Consequence
If the ESP does not react properly to a driving situation, it may increase the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.
NHTSA campaign 20V800000 · 1,142 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 AMG GT53 4MATIC and AMG GT63 4MATIC vehicles. The wheel-hub caps may detach while driving.
Consequence
If the wheel-hub caps detach, they can become a road hazard, and increase the risk of a crash or injury for other road users.
Corrective Action
MBUSA will notify owners, and dealers will replace the wheel-hub caps, free of charge. The recall is expected to begin February 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 20V775000 · 9 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 AMG GT vehicles. The headlights may have been incorrectly aimed too high. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamp
Consequence
Incorrectly aimed headlights can reduce the visibility of oncoming traffic, increasing the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will check the headlight aim, and correct it, if necessary, free of charge. The recall began January 20, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020120016.
NHTSA campaign 20V328000 · 1,352 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450, AMG E63S, GLC300, AMG GLC43, AMG GLC63, AMG GT53, and AMG GT63 vehicles equipped with rear seatbacks that can be electrically unlatched. The left-rear seatback latch may not be strong enough to withstand certain loads. If cargo were to strike the left-rear seatback, the latch may fail.
Consequence
In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will replace the left-rear seatback latch, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070004.
NHTSA campaign 21V217000 · 493 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2021 E63S AMG, E63S AMG Wagon, 2019-2021 AMG GT63 4-door, and AMG GT63S 4-door vehicles. The starter motor positive cable may not have been installed correctly, potentially allowing the power supply harness wires to chafe.
Consequence
Damaged wires may cause a short circuit and result in a vehicle stall, increasing the risk of a crash. Also, a short circuit can increase the risk of a fire.
Corrective Action
MBUSA will notify owners, and dealers will inspect and, as necessary, correct the screw connections and position of the positive cable, free of charge. The recall is expected to begin May 25, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V072000 · 58 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall is expected to begin April 13, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 20V227000 · 149 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 AMG GT vehicles. The emergency call system (eCall) communication module may be missing the wiring harness ground line, which may cause the system to relay an inaccurate vehicle location, and restrict the ability to communicate verbally with the call center.
Consequence
An inaccurate vehicle location or the inability to communicate with the call center may delay emergency responders, increasing the risk of injury in the event of an emergency.
Corrective Action
MBUSA will notify owners, and dealers will repair the wiring harness of the communication module, free of charge. The recall began July 2, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060010.
NHTSA campaign 20V068000 · 239 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communicatio
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 20V395000 · 5,039 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately.
Consequence
If the ESP does not react properly to a driving situation, it may increase the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.
NHTSA campaign 20V800000 · 1,142 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 AMG GT53 4MATIC and AMG GT63 4MATIC vehicles. The wheel-hub caps may detach while driving.
Consequence
If the wheel-hub caps detach, they can become a road hazard, and increase the risk of a crash or injury for other road users.
Corrective Action
MBUSA will notify owners, and dealers will replace the wheel-hub caps, free of charge. The recall is expected to begin February 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 20V775000 · 9 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 AMG GT vehicles. The headlights may have been incorrectly aimed too high. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamp
Consequence
Incorrectly aimed headlights can reduce the visibility of oncoming traffic, increasing the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will check the headlight aim, and correct it, if necessary, free of charge. The recall began January 20, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020120016.
NHTSA campaign 20V328000 · 1,352 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450, AMG E63S, GLC300, AMG GLC43, AMG GLC63, AMG GT53, and AMG GT63 vehicles equipped with rear seatbacks that can be electrically unlatched. The left-rear seatback latch may not be strong enough to withstand certain loads. If cargo were to strike the left-rear seatback, the latch may fail.
Consequence
In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will replace the left-rear seatback latch, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070004.
5 common questions answered
NHTSA recall information identifies concerns involving the AMG GT's battery cable, emergency-call communication, electrical software, wheels, headlights, and rear seatback latch. Chafing wires may short, stall the vehicle, or raise fire risk. Communication faults may send responders to the wrong location or prevent verbal contact. Incorrect ESP software may affect stability-system response, while loose hub caps, high headlight aim, or a weak seatback latch can increase crash or injury risk. Waiting leaves a potential safety concern unresolved. A free VIN check clarifies whether your vehicle needs a manufacturer remedy, so contact Mercedes-Benz of Tampa promptly if you are uncertain.
Mercedes-Benz of Tampa provides authorized recall service for drivers throughout Tampa, FL, and nearby communities. Our factory-trained technicians follow the manufacturer remedy using manufacturer diagnostic tools and OEM parts when parts are required. That matters when a repair involves eCall communication, software, wiring, lighting, wheel hardware, or occupant protection. Eligible recall work is performed at no charge to the owner, giving you a reassuring path from VIN verification to completion. Visit us at 4400 N. Dale Mabry Hwy in Tampa, or schedule an appointment with our service team for help with your 2020 Mercedes-Benz AMG GT.
Start by checking your VIN through NHTSA.gov or by contacting Mercedes-Benz of Tampa for a free VIN check. If an open recall appears, bring your AMG GT to our service department so the team can confirm the campaign and perform the specified remedy. If you are unsure whether a previous owner completed the work, schedule an appointment anyway; the check is free and can resolve that uncertainty. Use our online scheduler to choose a convenient time, and ask about service specials before your visit. Prompt attention is especially important when a recall involves emergency response, wiring, visibility, stability control, or crash protection.
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