4400 North Dale Mabry Highway, Directions Tampa, FL 33614
Mercedes-Benz of Tampa
Mercedes-Benz GLB-Class Recall service at Mercedes-Benz of Tampa in Tampa, FL
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V246000 · 26 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, or an engine stall while driving without the ability to restart the vehicle.
Consequence
Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070009.
NHTSA campaign 20V480000 · 10,644 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The rear spoiler above the tailgate may not have been welded correctly. This could result in parts of the spoiler detaching from the vehicle.
Consequence
If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect the rear spoiler and replace it, if necessary, free of charge. The recall is expected to begin October 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 20V558000 · 36 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The second row seat may not be correctly aligned within the seat track on one side, possibly causing the seat to not lock properly into place.
Consequence
If the second row seat is not locked into place, there could be an increased risk of injury to the seat occupants in a crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect the installation of the second row seat and correct it, if necessary, free of charge. The recall is expected to begin November 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 20V628000 · 7 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. The window air bag in the A-pillar area may not be mounted correctly, affecting its performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, Ejection Mitigation.
Consequence
In the event of a crash that deploys the window air bag, the catch strap could disconnect and increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will check the mounting of the window air bag and correct it as necessary, free of charge. The recall is expected to begin December 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100010.
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 21V231000 · 5,215 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB35 AMG, and 2020-2021 GLB250 vehicles. The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.
Consequence
Detached spoilers can create a road hazard, increasing the risk of a crash or injury.
Corrective Action
MBUSA will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V232000 · 2,362 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLB250 vehicles. The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.
Consequence
Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.
Corrective Action
MBUSA will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 20V246000 · 26 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, or an engine stall while driving without the ability to restart the vehicle.
Consequence
Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070009.
NHTSA campaign 20V480000 · 10,644 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The rear spoiler above the tailgate may not have been welded correctly. This could result in parts of the spoiler detaching from the vehicle.
Consequence
If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect the rear spoiler and replace it, if necessary, free of charge. The recall is expected to begin October 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 20V558000 · 36 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The second row seat may not be correctly aligned within the seat track on one side, possibly causing the seat to not lock properly into place.
Consequence
If the second row seat is not locked into place, there could be an increased risk of injury to the seat occupants in a crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect the installation of the second row seat and correct it, if necessary, free of charge. The recall is expected to begin November 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 20V628000 · 7 vehicles affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. The window air bag in the A-pillar area may not be mounted correctly, affecting its performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, Ejection Mitigation.
Consequence
In the event of a crash that deploys the window air bag, the catch strap could disconnect and increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will check the mounting of the window air bag and correct it as necessary, free of charge. The recall is expected to begin December 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100010.
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 21V231000 · 5,215 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB35 AMG, and 2020-2021 GLB250 vehicles. The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.
Consequence
Detached spoilers can create a road hazard, increasing the risk of a crash or injury.
Corrective Action
MBUSA will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V232000 · 2,362 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLB250 vehicles. The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.
Consequence
Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.
Corrective Action
MBUSA will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
5 common questions answered
NHTSA recall information identifies risks involving water intrusion that can blank the instrument cluster or stall the engine, improperly secured second-row seating, and a window air bag that may not perform correctly. Other recalls address rear and side spoilers or front wheel arch covers that may detach and become road hazards. Communication-module software may also send emergency responders to an incorrect location after a crash. Waiting can leave a safety issue unresolved and increase risk on the road. A VIN check determines whether your vehicle is affected, and the applicable manufacturer remedy is performed free of charge by an authorized franchise dealer.
Mercedes-Benz of Tampa provides recall service for drivers throughout Tampa, FL, and nearby communities. Our factory-trained technicians use Mercedes-Benz diagnostic tools, OEM parts, and manufacturer repair procedures to address open recall work correctly. Depending on the recall, service may include sealing the wheel well, inspecting for water intrusion, checking seat or air bag installation, updating communication software, or inspecting and replacing exterior components. The manufacturer recall remedy is performed at no charge to the owner. Contact Mercedes-Benz of Tampa at 4400 N. Dale Mabry Hwy for knowledgeable, reassuring support.
Start by checking your VIN through NHTSA.gov or contacting our service department for a free VIN check. If an open recall appears, bring the vehicle to Mercedes-Benz of Tampa and schedule service. You can schedule an appointment even if you are unsure whether a previous repair was completed; our team can verify the status and explain what happens next. Do not ignore a manufacturer notice or a safety concern. Call 813-543-8419, use our online scheduler, and let an authorized Mercedes-Benz service team help you move forward with confidence.
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