Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.
Mercedes-Benz of Tampa
2021 Mercedes-Benz CLA-Class Recall
Mercedes-Benz CLA-Class Recall service at Mercedes-Benz of Tampa in Tampa, FL
SCHEDULE NOWFrequently asked questionsChild Seat
FREE1 OPEN RECALL
NHTSA campaign 21V034000 · 231 vehicles affected
Consequence
If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.
Corrective Action
MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall is expected to begin March 30, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Software
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Seat
FREE1 OPEN RECALL
NHTSA campaign 21V230000 · 12,327 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Consequence
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Child Seat1
FREE1 OPEN RECALL
NHTSA campaign 21V034000 · 231 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.
Consequence
If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.
Corrective Action
MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall is expected to begin March 30, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Software1
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Seat1
FREE1 OPEN RECALL
NHTSA campaign 21V230000 · 12,327 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Consequence
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Corrective Action
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2021 Mercedes-Benz CLA-Class?
- NHTSA identifies three recalls for the 2021 Mercedes-Benz CLA-Class: Child Seat, Software, and Seat.
- The Child Seat recall involves a potentially missing right-rear ISOFIX anchoring bar.
- The Software recall involves emergency-call software that may communicate an incorrect vehicle location.
- The Seat recall involves a seat-position switch that may affect air-bag and seat-belt force-limiter operation.
How do I check if my 2021 Mercedes-Benz CLA-Class has an open recall?
- You can check the VIN at NHTSA.gov or receive a free VIN check through our service department.
- Mercedes-Benz of Tampa can help determine whether a recall remedy remains open for your vehicle.
- If you are uncertain whether a previous repair was completed, schedule an appointment for verification.
How much does a 2021 Mercedes-Benz CLA-Class recall repair cost?
- A 2021 Mercedes-Benz CLA-Class recall repair costs nothing when performed by an authorized dealer as the manufacturer remedy.
- The dealer will inspect, update, or replace the affected component according to the recall instructions.
- Contact Mercedes-Benz of Tampa to confirm the VIN and arrange no-charge recall service.
Can an independent shop fix a 2021 Mercedes-Benz CLA-Class recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- Factory-trained technicians use manufacturer diagnostic equipment and the required OEM parts or software.
- For authorized recall assistance in Tampa, schedule service with Mercedes-Benz of Tampa.
Does an open recall affect the trade-in value of the 2021 Mercedes-Benz CLA-Class?
- Buyers and dealers check recall status, so completing an open remedy can support a smoother trade-in evaluation.
- Use our trade-in page to begin discussing your vehicle.
- Our team can also help verify whether any manufacturer recall repair remains open.
Recall Service & Dealership Highlights
Safety Comes First
NHTSA identifies three recall areas that deserve prompt attention. A missing right-rear ISOFIX anchoring bar could keep a child restraint from securing properly, increasing injury risk for a child. Communication-module software may send emergency responders to the wrong location after a crash if eCall does not transmit the correct position. A faulty seat-position switch may prevent air bags and seat-belt force limiters from operating properly during a crash. Because these conditions involve child restraint security, emergency response, and occupant protection, waiting can leave an important safety remedy unresolved. A complimentary VIN check helps clarify your CLA-Class status and identifies the appropriate next step.
Authorized Mercedes-Benz Care
Mercedes-Benz of Tampa gives Tampa-area CLA-Class owners a trusted place to complete manufacturer recall work. Our factory-trained technicians follow Mercedes-Benz repair procedures using manufacturer diagnostic tools and OEM parts or software updates. The prescribed recall remedy is performed free of charge to the owner at an authorized franchise dealer. From our location at 4400 N. Dale Mabry Hwy, we serve drivers in Tampa and nearby communities with clear communication and attentive support. Whether the remedy requires inspecting an ISOFIX bracket, updating communication software, or replacing a seat-position switch, our team is prepared to help.
Simple Next Steps
Begin by checking your CLA-Class VIN at NHTSA.gov, or contact Mercedes-Benz of Tampa for a free VIN check. If a recall is open, bring the vehicle to our service department so the manufacturer remedy can be completed. If you are unsure whether a prior owner handled the repair, schedule service anyway; verification is free and can remove uncertainty. Use our online schedule service option to choose a convenient visit. Our team will explain the result, coordinate the required work, and help you move forward with confidence.
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