Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain GLA250 vehicles. The ground connection for the front passenger air bag may not be mounted properly, which could result in an inadvertent deployment.
Mercedes-Benz of Tampa
2021 Mercedes-Benz GLA-Class Recall
Mercedes-Benz GLA-Class Recall service at Mercedes-Benz of Tampa in Tampa, FL
SCHEDULE NOWFrequently asked questionsAir Bag
FREE1 OPEN RECALL
NHTSA campaign 21V102000 · 36 vehicles affected
Consequence
Inadvertent air bag deployment can increase the risk of injury for an occupant in the front passenger seat, and increase the possibility of a vehicle crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect the ground connection for the passenger air bag and correct it, if necessary, free of charge. The recall is expected to begin April 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical System Software
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Air Bag1
FREE1 OPEN RECALL
NHTSA campaign 21V102000 · 36 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain GLA250 vehicles. The ground connection for the front passenger air bag may not be mounted properly, which could result in an inadvertent deployment.
Consequence
Inadvertent air bag deployment can increase the risk of injury for an occupant in the front passenger seat, and increase the possibility of a vehicle crash.
Corrective Action
MBUSA will notify owners, and dealers will inspect the ground connection for the passenger air bag and correct it, if necessary, free of charge. The recall is expected to begin April 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical System Software1
FREE1 OPEN RECALL
NHTSA campaign 21V058000 · 1,292,258 vehicles affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Don't Want To Service? Sell Us Your Car!
Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2021 Mercedes-Benz GLA-Class?
- NHTSA has issued two recalls for the 2021 Mercedes-Benz GLA-Class: one affecting the Air Bag component and one affecting Electrical System Software.
- The Air Bag recall involves a potentially improper front passenger air bag ground connection that may cause inadvertent deployment.
- The Electrical System Software recall involves eCall communication software that may provide emergency responders with an incorrect vehicle location after a crash.
How do I check if my 2021 Mercedes-Benz GLA-Class has an open recall?
- You can check your 2021 Mercedes-Benz GLA-Class at NHTSA.gov or receive a free VIN check at the Mercedes-Benz of Tampa service department.
- A VIN check confirms whether a specific vehicle has an open campaign and identifies the applicable manufacturer remedy.
How much does a 2021 Mercedes-Benz GLA-Class recall repair cost?
- A 2021 Mercedes-Benz GLA-Class recall repair costs nothing when performed by an authorized franchise dealer under the manufacturer remedy.
- The applicable repair may involve inspecting and correcting the passenger air bag ground connection or updating communication-module software.
Can an independent shop fix a 2021 Mercedes-Benz GLA-Class recall?
- No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
- Mercedes-Benz of Tampa has factory-trained technicians and manufacturer diagnostic equipment for authorized recall service.
Does an open recall affect the trade-in value of the 2021 Mercedes-Benz GLA-Class?
- Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; visit our trade-in page to get started.
- A free VIN check helps clarify whether an open campaign needs attention before you trade or sell.
Recall Service & Dealership Highlights
Protect Occupant Safety
NHTSA identifies two recalls for the 2021 Mercedes-Benz GLA-Class. The Air Bag campaign addresses a front passenger air bag ground connection that may be mounted improperly, potentially causing inadvertent deployment. That event could injure the front passenger and increase the possibility of a crash. The Electrical System Software campaign addresses communication-module software that may fail to provide the correct vehicle location through eCall after a crash, potentially sending emergency responders to the wrong place. Waiting can prolong these safety concerns. A free VIN check shows whether your vehicle needs either remedy, so act promptly and schedule an appointment.
Authorized Mercedes-Benz Care
Mercedes-Benz of Tampa gives Tampa-area drivers a direct path to authorized recall service. Our factory-trained technicians follow Mercedes-Benz procedures, use manufacturer diagnostic tools, and install or apply the appropriate OEM components and software remedy. Recall work is performed at no charge when the campaign applies to your VIN. From our location at 4400 N. Dale Mabry Hwy, we serve Tampa and nearby communities with knowledgeable support for safety campaigns. Mercedes-Benz of Tampa can explain the Air Bag and Electrical System Software recalls, verify your vehicle, and help you schedule service with confidence.
Start With a VIN Check
Begin by locating your vehicle identification number and requesting a recall check with Mercedes-Benz of Tampa. Bring the 2021 Mercedes-Benz GLA-Class to our service department so the team can confirm campaign status and complete the manufacturer remedy when required. Schedule service even if you are unsure whether a prior repair was completed; the VIN check is free and helps remove uncertainty. Our team can inspect the passenger air bag ground connection or coordinate the communication-module software update as applicable. Contact us today, or schedule an appointment online for prompt, reassuring assistance.
Related Pages
Helpful Links