Mercedes-Benz of Tampa

2021 Mercedes-Benz Maybach GLS Recall

Mercedes-Benz Maybach GLS Recall service at Mercedes-Benz of Tampa in Tampa, FL

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Electrical System

FREE1 OPEN RECALL

NHTSA campaign 20V089000 · 2,101 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position.

Consequence

If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Mercedes-Benz Maybach GLS?

NHTSA has issued one recall for the 2021 Mercedes-Benz Maybach GLS, affecting the Electrical System.
The recall involves instrument cluster software that may deactivate illumination for certain interior switches when the hazard lights are on and the ignition is off.

How do I check if my 2021 Mercedes-Benz Maybach GLS has an open recall?

You can check your 2021 Mercedes-Benz Maybach GLS VIN at NHTSA.gov or receive a free VIN check at our service department.
If a recall is open, schedule service so the manufacturer remedy can be completed.

How much does a 2021 Mercedes-Benz Maybach GLS recall repair cost?

A 2021 Mercedes-Benz Maybach GLS recall repair is free at an authorized dealer.
The applicable remedy is an instrument cluster software update performed by the dealer at no charge to the owner.

Can an independent shop fix a 2021 Mercedes-Benz Maybach GLS recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2021 Mercedes-Benz Maybach GLS at no charge.
Our factory-trained technicians can verify the VIN and complete the authorized recall repair.

Does an open recall affect the trade-in value of the 2021 Mercedes-Benz Maybach GLS?

Buyers and dealers check recall status, so an open recall can affect the trade-in process for a 2021 Mercedes-Benz Maybach GLS.
When you are ready to discuss your vehicle, visit our trade-in page.

Recall Service & Dealership Highlights

Protect Your Safety

NHTSA identifies one Electrical System recall involving the 2021 Mercedes-Benz Maybach GLS. Instrument cluster software may turn off illumination for certain interior switches, including controls on the switch bar, overhead control unit, and steering wheel, when the hazard lights are activated with the ignition off. If those controls are difficult to see, finding and operating them may take longer and increase the risk of a crash. Waiting to confirm recall status leaves an important safety question unanswered. Mercedes-Benz of Tampa can check your VIN and help address the issue with the manufacturer’s free software update.

Authorized Tampa Expertise

Mercedes-Benz of Tampa provides recall service with factory-trained technicians, manufacturer diagnostic tools, and OEM parts or software procedures. Our team follows the manufacturer’s remedy for the Electrical System recall and completes eligible recall repairs at no charge to the owner. Located in Tampa, Florida, we serve drivers throughout the surrounding communities who want authorized Mercedes-Benz care for their Maybach GLS. From VIN verification through final confirmation, you receive service designed for your vehicle. Contact Mercedes-Benz of Tampa at 813-543-8419 when you are ready for dependable recall assistance.

Start With a Free VIN Check

Start by checking your VIN through NHTSA.gov or by contacting our service department. If you are uncertain whether a previous owner completed the repair, bring the vehicle to Mercedes-Benz of Tampa so our team can verify its recall status. You can schedule service even if you are unsure whether an open recall applies, because the VIN check is free. If the recall is open, we will arrange the manufacturer remedy. Taking this simple step can provide reassurance and address a safety concern without a repair charge.