Mercedes-Benz of Tampa

2021 Mercedes-Benz Maybach Recall

Mercedes-Benz Maybach Recall service at Mercedes-Benz of Tampa in Tampa, FL

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Electrical System

FREE1 OPEN RECALL

NHTSA campaign 20V089000 · 2,101 vehicles affected

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position.

Consequence

If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Corrective Action

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Mercedes-Benz Maybach?

NHTSA has issued one recall for the 2021 Mercedes-Benz Maybach, affecting the Electrical System.
The recall concerns instrument cluster software that may deactivate illumination for certain interior switches when the hazard lights are on and the ignition is off.
The condition may make the switches more difficult to find and operate, increasing crash risk.

How do I check if my 2021 Mercedes-Benz Maybach has an open recall?

You can check your 2021 Mercedes-Benz Maybach for an open recall at NHTSA.gov or receive a free VIN check at our service department.
Mercedes-Benz of Tampa can verify your VIN and explain whether the manufacturer remedy remains due.
Schedule service if you would like our team to perform the check.

How much does a 2021 Mercedes-Benz Maybach recall repair cost?

A 2021 Mercedes-Benz Maybach recall repair costs nothing when completed by an authorized dealer.
The manufacturer-specified instrument cluster software update is performed free of charge for the owner.
A VIN check can confirm whether the repair applies to your vehicle.

Can an independent shop fix a 2021 Mercedes-Benz Maybach recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Factory-trained technicians use Mercedes-Benz diagnostic equipment and procedures for the recall update.
Mercedes-Benz of Tampa can complete the remedy when the VIN shows an open recall.

Does an open recall affect the trade-in value of the 2021 Mercedes-Benz Maybach?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation.
Use our trade-in page to begin discussing your vehicle's value.
Our service team can check the VIN before you trade or sell.

Recall Service & Dealership Highlights

Protect Your Drive

NHTSA identifies one Electrical System recall for the 2021 Mercedes-Benz Maybach. Instrument cluster software may turn off illumination for certain interior switches, including the switch bar, overhead control unit, and steering wheel controls, when the hazard lights are on and the ignition is off. Without illumination, these controls may be more difficult to find and operate, increasing the risk of a crash. Waiting can leave the condition unresolved when you need a switch quickly. Mercedes-Benz of Tampa can check your VIN and arrange the free software update, helping you drive with greater confidence.

Factory-Backed Care

Mercedes-Benz of Tampa serves drivers throughout Tampa, FL, and nearby communities with factory-trained technicians who understand Mercedes-Benz systems. Our team uses manufacturer diagnostic tools, approved procedures, and OEM parts when parts are required for service. For this recall, the manufacturer remedy is an instrument cluster software update performed at no charge to the owner. We will verify your VIN, explain the repair, and help you understand the next step. Visit us at 4400 N. Dale Mabry Hwy for authorized franchise dealer support focused on your Maybach's safety.

Simple Next Steps

Start by checking your VIN through NHTSA.gov or contacting Mercedes-Benz of Tampa for a free VIN check. If the recall is open, bring the vehicle to our service department so a factory-trained technician can perform the manufacturer remedy. If you are unsure whether the repair was completed, schedule service and let our team verify it for you. Do not wait for a warning light or another notice. The check is free, and recall repairs are completed at no charge when required under the manufacturer campaign.